Taiwanese Customer Service Representative; Tobacco Project) in Malaysia
Job in
Englewood, Arapahoe County, Colorado, 80150, USA
Listed on 2026-09-06
Listing for:
Cross Border Talents Recruiting Ltd
Full Time
position Listed on 2026-09-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Taiwanese Customer Service Representative (Tobacco Project) in Malaysia
Do you have a passion for helping people and delivering outstanding service? If you're a strong communicator who thrives under pressure and enjoys solving problems, we want you on our team!
Location:
Penang
Working Hours:
Work Mode: WFH (1 month)
Qualifications- Bachelor's Degree in any field
- Taiwanese & English proficiency (spoken & written)
- Minimum 6 months of customer support experience (any industry)
- Strong communication & customer service mindset
- Problem-solving & critical thinking ability
- Able to stay professional and calm under pressure
- Open to feedback & continuous improvement
- Computer literate; typing speed ≥40 WPM, accuracy ≥90%
- Deliver excellent customer service via phone & email
- Assist customers with orders, payments, and inquiries
- Ensure accuracy & confidentiality in handling customer data
- Resolve issues or escalate when required
- Collaborate with team to improve service quality
- Meet performance targets & follow company policies
Enjoy a competitive salary, supportive team environment, and the opportunity to grow your career in a dynamic, international setting where your skills truly make a difference.
If you're ready to build a rewarding career in customer support and make a difference every day, we'd love to hear from you!
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