Field Service Engineer

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Gatan is the world's leading manufacturer of instrumentation and software used to enhance and extend the operation and performance of electron microscopes. The Gatan name is recognized and respected throughout the worldwide scientific community and has been synonymous with high quality products and the industry's leading technology.

The Field Service Engineer is responsible for on-site repair or services of Gatan's full product range. Field Service covering SEM/TEM products, to include installations, service, repair and training. This position requires up to 80% travel. Preference given to those candidates with a strong background in microscopy.

This role can be based in Arizona or Colorado.

ESSENTIAL SKILLS AND RESPONSIBILITIES:

On-site customer installation, service support, limited telephone support, hardware and software configuration, troubleshooting, and maintenance support for Gatan products.

Ensure repaired systems meet operating specifications, documenting service performed.

Propose design enhancements and improvements.

Read and interpret schematics and electrical diagrams through to the component level.

Isolate the system fault at the component level for electronic, vacuum, and mechanical systems and repair.

Document work performed in a service report.

Complete billing or warranty documentation as needed.

QUALIFICATIONS:

Must be a self-starter, able to work with minimal supervision in an isolated environment.

Ability to approach problems with a sense of ownership, enthusiasm and innovation with strong client service attitude.

Ability to work on complex learning and development problems as well as teach highly technical information is essential.

Ability to interface with people at all levels.

Good oral and written skills in English.

Ability to frequently travel. Mainly in the US with some international travel possible.

Bachelor Degree in Electronics, Physics, Mat Science or equivalent.

Strong customer service ethos with ability to train /teach technical information to users.

PREFERRED QUALIFICATIONS:

Experienced service technician of complex lab equipment and systems, i.e. electron microscopes (TEM/SEM), sample preparation equipment, semiconductor equipment, medical or other similar.

Employee Type:
Hourly

Salary Minimum: $70,000

Salary Maximum: $85,000

Incentive:
No

Disclaimer:

Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

For more information on AMETEK's competitive benefits, please click here .

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000colleagues, in 35countries, that are grounded by our core values:
Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:

AME) isacomponent of the S&P 500. Visit  for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 .