Foreclosure Support Specialist

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best‑in‑class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention, and happiness!

Cornerstone Servicing is seeking an experienced Foreclosure Support Specialist. This position will monitor and complete certain operational activities related to the foreclosure action in accordance with statutory compliance, regulatory compliance, and company guidelines. It is responsible for managing foreclosure operational workflow processes and ensuring files are managed in accordance with established work rules, goals, and objectives to improve timeline and attorney performance.

The candidate will establish and maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.

• Location:
  Onsite in Englewood, CO
• Compensation: $50-55k

• Manage all administrative tasks associated with the legal process of foreclosure pursuant to Cornerstone’s and/or investor, insurer and state guidelines.
• Service mortgage accounts to ensure the foreclosure is processed in compliance with all state and federal laws, while maintaining compliance with Investor, Insurer, Agency, and Company guidelines. This includes the following:
• Monitor delinquent files and ensure applicable files are breached by the required milestone(s).
• Ensure the foreclosure referral review is completed by the required milestone(s).
• Monitor pre‑foreclosure review timelines on assigned cases by interacting with and instructing various parties such as mortgagors, attorneys, investors, and any other party involved with the pre‑foreclosure.
• Ensure all eligible delinquent loans are referred to foreclosure, preparing the foreclosure recommendation package by the required milestone(s).
• Coordinate delivery and receipt of any copies or original documents needed by counsel.
• Prepare financial figures as needed by counsel, including judgment figures, foreclosure bids, reinstatement quotes, and payoff quotes.
• Prepare a pre‑sale checklist to ensure the upcoming sale has been scheduled in compliance with guidelines.
• Manage reports geared to drive workflow.
• Manage exception reporting used as key controls for minimizing risk.
• Follow departmental and business policies with strict adherence.
• Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners.
• Perform related duties as assigned by manager.
• Review foreclosure documents for accuracy and execute in terms of company policies and procedures.
• Audit documents and deeds to be executed and sign off figures for judicial foreclosures.
• Work all tasks, processes, events, issues, re‑projections, and holds within their required deadlines.
• Coordinate with other departments to minimize losses and mitigate risk.
• Identify quality compliance issues as they arise and provide appropriate feedback to management.
• Understand and manage the different legal processes to foreclose in various states.
• Understand mortgage loan servicing and the default, foreclosure, bankruptcy and loss mitigation processes.
• Ensure effective and timely delivery of outgoing mail, deliveries, and other required mailings.
• Execute, ship, and track foreclosure, bankruptcy, and other default documents.
• Review title reports and recorded documents for accuracy.
• Proofread legal documents as required.

• High School Diploma/GED or equivalent work experience required.
• Minimum 2+ Years Mortgage Servicing Experience Preferred.
• Minimum 3+ Years Foreclosure Experience Preferred.
• GSE and Government Experience Preferred.
• LPS Desktop Solution Experience Preferred.
• Strong knowledge, experience, and understanding of foreclosure legal documents.
• Ability to proficiently operate computer, fax machine, scanner, photocopier, typewriter, and telephone is required.
• Knowledge of basic computer software programs including Windows, Adobe Pro, Microsoft Word and Excel, Internet and Microsoft Outlook.
• Requires an extreme attention to detail and ability to adhere to strict guidelines and procedures.
• Must be able to work under…