Foreclosure Support Specialist

Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best‑in‑class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Cornerstone Servicing is seeking an experienced Foreclosure Support Specialist! This position will monitor, and complete certain operational activities related to the foreclosure action in accordance with statutory compliance, regulatory compliance, and company guidelines. This position is responsible for managing foreclosure operational workflow processes. These files should be managed in accordance with established work rules, goals & objectives to improve timeline and attorney performance.

The candidate will be expected to establish/maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.

Location: Onsite in Englewood, CO
Compensation: $50-55k

• Job entails managing all administrative tasks associated with the legal process of foreclosure pursuant to Cornerstone’s and/or investor, insurer and state guidelines.
• Service mortgage accounts to ensure the foreclosure is processed in compliance with all state and federal laws, while maintaining compliance with Investor, Insurer, Agency, and Company guidelines. This includes:
  • Monitors delinquent files and ensures applicable files are breached by the required milestone(s)
  • Monitors delinquent files and ensures the foreclosure referral review is completed by the required milestone(s)
  • Monitors pre‑foreclosure review timelines on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, and any other party involved with the pre‑foreclosure
  • Ensure all eligible delinquent loans are referred to foreclosure, preparing the foreclosure recommendation package by the required milestone(s)
  • Coordinates delivery and receipt of any copies or original documents needed by counsel
  • Prepare financial figures as needed by counsel. This includes but is not limited to judgment figures, foreclosure bids, reinstatement quotes, and pay‑off quotes.
  • Prepares a pre‑sale checklist to ensure the upcoming sale has been scheduled in compliance with guidelines
• Manages reports geared to drive workflow
• Manages exception reporting used as key controls for minimizing risk
• Follow departmental and business policies with strict adherence
• Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners
• Perform related duties as assigned by manager
• Review foreclosure documents for accuracy and execute in terms of company policies and procedures
• Audit documents and deeds to be executed and sign off figures for judicial foreclosures
• Works all task, processes, events, issues, re‑projections and holds within their required deadlines
• Coordinates with other departments to minimize losses and mitigate risk
• Identifies quality compliance issues as they arise and provides the appropriate feedback to management
• Understands and manages the different legal processes to foreclose in our various states
• Understands mortgage loan servicing and the default, foreclosure, bankruptcy and loss mitigation processes
• Ensuring the effective and timely delivery of outgoing mail, deliveries, and other required mailings
• Executes, ships, and tracks foreclosure, bankruptcy, and other default documents.
• Reviewing title reports and recorded documents for accuracy
• Proofreading legal documents as required

• High School Diploma/GED or equivalent work experience required
• Minimum 2+ Years Mortgage Servicing Experience Preferred
• Minimum 3+ Years Foreclosure Experience Preferred
• GSE and Government Experience Preferred
• LPS Desktop Solution Experience Preferred
• Strong knowledge, experience, and understanding of foreclosure legal documents
• Abili…