Event Sales Coordinator

Event Sales Manager

Founded in 2007 Encore Catering is a culinary and catering leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout the Front Range of Denver and beyond. The Event Sales Manager is responsible for selling and producing full-service, off-premises catered events in accordance with Encore catering's beliefs and hospitality standards.

In addition to managing client relationships, this position leads communication on internal execution of events.

Key Responsibilities:

• Meet or exceed monthly Encore Catering sales goals.
• Drive top-line revenue with proactive outreach through in-person meetings, calls, and emails
• Create repeat business by cultivating strong relationships throughout and beyond the event-planning process
• Develop strong relationships with venues and event vendors to gain referrals
• Seek feedback for lost business with goal of improvement and future opportunities
• Cultivate active understanding of annual events, competition, new venues, and event trends in Denver Metro area
• Maintain awareness of progress towards sales budget goals
• Manage all client communications relating to the sale and production of events, ensuring the highest quality experience for clients is consistently delivered.
• Review incoming inquiries and ensure all necessary information is obtained from prospective clients
• Respond to event inquiries with Encore's business goals in mind
• Prepare all proposals, contracts, and other client facing materials timely and with accuracy
• Recommend venues and other event vendors tailored to clients' needs
• Arrange for and attend site visits, meetings, and tastings as needed
• Create floor plans, timelines, event rental orders, and any other supporting documentation needed for client
• Ensure contracts are fully executed and full payment is received
• Manage all internal communications relating to the production of events, while meeting weekly deadlines for completion of food, beverage, warehouse and rental equipment orders.
• Ensure all internal departments are clear on client expectations to ensure continuity and accuracy of all services, with the goal of creating raves
• Enter event BEOs, staff requests, and all other internal orders while meeting internal deadlines
• Participate in weekly BEO meetings to review menus, logistics, special requests, VIPs, and greater event context
• Communicate custom menu requests to BOH teams and manage process of on-going menu revisions
• Oversee completion and sending of invoices to Accounting Department weekly
• Guide and support onsite event planning and execution, while embodying our beliefs. Oversee onsite setup and execution as needed with professionalism and behavior reflective of Encore Catering
• Adhere to all Encore procedures as it pertains to personal appearance, attendance and conduct
• Provide Service, Staffing, and Captains with pre-event details and onsite direction, as needed, to ensure seamless execution of agreed upon objectives with goal of meeting and exceeding client expectations