Digital Product Manager II

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.

Job Duties and Responsibilities

Candidates must be willing to participate in at least one in-person interview.

This role addresses the complex challenge of modernizing internal ecosystems for HR, IT, and Customer Experience through the development of intuitive digital interfaces and AI-driven optimizations. As a Digital Product Manager, you will tackle operational inefficiencies by transforming manual workflows into streamlined, user-centric experiences that scale across the enterprise. You will also serve as a strategic partner to cross-functional departments, solving the hurdles of technology adoption by guiding teams through the practical implementation of emerging AI initiatives.

• Deliver a roadmap of high-impact internal tools that streamline shared services and reduce operational friction across the enterprise
• Drive measurable improvements in employee productivity by co-creating user-centric interfaces with engineering and UX design teams
• Accelerate organizational AI maturity by acting as a consultant to departments looking to launch intelligent automation and LLM-based solutions
• Optimize the internal user journey through rigorous analysis of system usage data and employee feedback cycles
• Achieve departmental OKRs centered on digital transformation speed, feature adoption rates, and cost-saving process improvements
• Support the enterprise AI enablement strategy by identifying opportunities to integrate automation into standard digital workflows

• A foundational understanding of the digital product lifecycle and agile principles to support efficient development sprints
• The ability to interpret system performance metrics and user feedback into clear requirements for UI and AI prompt improvements
• Strong collaborative communication skills to facilitate alignment between technical developers and business end-users
• Literacy in emerging AI technologies and a proactive approach to applying LLMs to solve internal business challenges
• High adaptability and a growth mindset focused on continuous learning within a fast-paced technology environment
• Experience participating in software development projects or digital transformation initiatives, whether through internships or professional roles

• Minimum Education:
  
  Bachelor’s Degree in Business, Computer Science, Information Systems, Human-Computer Interaction, or a related analytical field
• Minimum Experience:
  
  2 years of experience in product management, digital transformation, business analysis, or a related internship
• Required Technical
  
  Skills:
  • Agile or Scrum methodologies and backlog organization
  • Data interpretation using spreadsheets or analytics platforms
  • User experience (UX) fundamentals or design-thinking frameworks

Visa sponsorship not available for this role.

Compensation: $83,160.00/Year - $/Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Echo Star will accommodate sincerely held religious beliefs and provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company.

All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law.