DNOC Lead; NE III; Government

Overview

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

Key responsibilities include supporting the customer’s computer data communications systems, providing design specifications, testing and inspections for computer networks; planning and implementing upgrades; and analyzing and organizing corresponding hardware and software solutions through network monitoring and modeling.

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Work to be performed at a government customer site in Aurora, CO.

• Supervise network support and client server specialists in the planning, coordination, and implementation of network operations, maintenance, repair, or upgrades.
• Train and manage a team of network support specialists to provide incident response support to the Tier 2 and Tier 3 network engineers in the resolution of incident tickets.
• Support operations team with administering networks to include hardware, systems software, applications software, and all configurations.
• Develop and implements methodologies for analysis, testing, monitoring, and support of LAN and WAN networks.
• Support the evaluation and implementation of new network technologies into the network to ensure the NOC can provide the client with robust and proactive monitoring of network health.
• Support the analysis of incident trends, escalation of incidents to problems, and development of solutions to resolve network issues.
• Perform configuration management functions to ensure asset management records are accurate and concise.
• Leverage various network tools to quickly identify and isolate customer impacting events on the network.
• Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents.
• Diagnose hardware and software problems and replace defective components.
• Layer 1 and Layer 2 network experience.
• Configure and troubleshoot layer 2 switching (VLAN’s).
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
• Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Viso and Service Now.

TS/SCI with polygraph.

Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associate’s and 14 years or HS diploma and 16 years.

Additional required qualifications include:
Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.

Our DNOC Lead (NE III) (Government) earns between $98,100 - $220,946 yearly. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company‑designated holidays)
  * Pro‑rated when working less than 40 hrs/wk.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
  · Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

40

Regular

Englewood, Colorado

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.