Data Center Lab Technician

About the Company

We’re Hitachi Vantara, a data foundation trusted by innovators worldwide. We build resilient, high‑performance data infrastructure that helps customers—from banks to theme parks—focus on achieving the remarkable with data.

Data Center & Lab Operations Technician – 100% onsite in Englewood, Colorado. Responsible for supporting the daily operations, maintenance, and growth of Hitachi Vantara’s engineering lab and data center environments.

• Install, rack, stack, cable, label, and decommission servers, storage arrays, network switches, SAN switches, and supporting infrastructure.
• Perform equipment moves, adds, changes, and removals (MAC activities).
• Maintain rack elevations, layouts, power allocation documentation, and equipment location records.
• Assist with engineering lab capacity planning, including rack space, power, cooling, and cable management.
• Perform daily physical inspections of lab and data center environments.
• Install and maintain copper, fiber optic, Fibre Channel, and management network cabling; troubleshoot connectivity issues and remediate cables.
• Maintain accurate inventory records for all hardware and manage the engineering lab spare parts inventory.
• Support audits, asset reconciliation, and hardware refresh programs.
• Receive, inspect, stage incoming equipment; coordinate domestic and international shipments and vendor logistics.
• Create and maintain operational procedures, installation guides, and technical documentation.
• Update Jira Service Management tickets and maintain accurate work records.
• Participate in process improvement and lab standardization initiatives.
• Support after‑hours maintenance windows and critical infrastructure activities as required.

• Associate degree in Information Technology, Computer Science, Electronics, or related field (preferred).
• 1–3 years of experience in a data center, engineering lab, infrastructure operations, or technical support environment.
• Experience installing and supporting enterprise servers, storage arrays, and networking equipment.
  
  Working knowledge of Ethernet, Fiber Channel, and fiber optic cabling standards.
• Basic understanding of networking fundamentals, Windows and Linux operating systems, VMware virtualization environments, and data center power and cooling concepts.
• Experience using ticketing systems such as Jira Service Management, Service Now, or equivalent.
• Strong troubleshooting and problem‑solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Physical ability to lift, carry, and install equipment weighing up to 50pounds and work in a data center environment for extended periods.

• CompTIA A+, Network+, Server+, or equivalent certification.
• Experience with enterprise storage platforms.
• Experience with VMware, Hyper‑V, or cloud infrastructure platforms.
  
  Experience with asset management systems and inventory tracking.
• Basic scripting or automation experience (Python, Power Shell, Bash).
• Experience supporting engineering lab or product development environments.

As required by the equal pay and transparency acts, the expected base salary for this position is $55K to $100K. Expected on‑target earnings: $60K to $110K. Employees are eligible to participate in Hitachi Vantara’s bonus/variable/commission pay programs, where applicable, and are subject to the program’s conditions and restrictions.

We’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. If you need reasonable accommodations during the recruitment process, please let us know so that we can set you up for success.