Bike Education and Training Analyst

Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.

Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.

Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?

Essential Duties and Responsibilities

What to Expect

As an innovation leader, we look for ambitious, forward-thinking, open-minded and well-rounded individuals to join our global team. Based in our Denver office, this role is responsible for developing and executing training programs that support Gates' commercial teams, customers, and partners in the bicycle industry. The position plays a key role in enabling product adoption, service excellence, and ecosystem alignment across retailers, distributors, and service partners.

Reporting to the Senior Business Development Manager, you will collaborate cross-functionally with Marketing, Sales, Engineering, Product Development, and Customer Experience.

Key Responsibilities

* Develop and deliver training content in partnership with cross-functional subject matter experts

* Plan and execute training programs across formats (webinars, in-person, digital learning)

* Manage and support the external learning management system and user experience

* Ensure global accessibility and consistency of training content across regions and partners

* Lead training project management and support field sales and customer events

* Deliver technical training for Authorized Service Partners, distributors, OEMs, and assembly factories

* Build and maintain the Gates Authorized Service-Partner network

* Develop and deploy service partner toolkits, collaborating with manufacturers on tools and content

* Lead content creation including on-site photo, video, and training materials

* Apply best practices and voice-of-customer insights to continuously improve training effectiveness

* Manage and enable the aftermarket distributor network, driving product knowledge, service standards, and alignment to support retailer performance and customer experience

* Travel as needed (15-25%)

Requirements and Preferred Skills

About You

* 5+ years of experience in technical sales, training, engineering, or product roles within the bicycle mobility industry

* Proven ability to lead technical training and product education initiatives

* Strong technical expertise in bicycle mobility products; familiarity with Gates Belt Drive systems preferred

* Experience with eLearning tools and platforms is a plus

* Experience with content creation tools (e.g., Adobe Creative Suite, PowerPoint) is a plus

* Self-starter with strong collaboration and project management skills

* Eligibility:
Must be authorized to work in the U.S. without sponsorship

PAY & BENEFITS

* Full-Time

* Salary Range: $70,000 - $80,000

* Relocation is not provided

* Medical, Dental, Vision insurance and other voluntary benefit options: benefits begin on the first day of the month immediately following your date of hire

* Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued

* 401(k): 3% company contribution and additional 3% company match

* Tuition Reimbursement

WHY GATES?

Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.

WORK ENVIRONMENT

Gates is an Equal Opportunity and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law.

While performing the duties of this job, the employee is frequently required to sit; use hands and fingers to work with objects, tools, or controls; and use office equipment including computers, telephones, and/or copiers/scanners. The employee must frequently lift and/or move up to 10 pounds.

For individuals assigned and/or hired to work in Colorado, Gates is required by law to include a reasonable estimate of the compensation for this role. This compensation range is specific to the State of Colorado and takes into account various factors that are considered in making compensation decisions, including but not limited to the candidate's relevant experience, qualifications, skills, competencies, and…