IT Help Desk - INTL India
Listed on 2026-06-18
-
IT/Tech
HelpDesk/Support, Desktop Support, IT Support, Technical Support
Job Description
A client of Insight Global is looking for Help Desk support to oversee a large‑scale laptop rollout and device onboarding initiative. The engagement includes 5–6 week period where you will be fully focused on deploying laptops to end users, followed by ongoing onboarding and basic support activities for the remainder of the 3 month contract.
Key Responsibilities- Support mass laptop deployment across multiple locations
- Execute zero‑touch deployments for Windows and Mac devices
- Follow predefined instructions for:
Which user receives which device, Device setup and configuration, Participate in an assembly‑line style deployment process - Assist users as they come onsite in scheduled rollout waves to receive laptops
- Perform device onboarding and setup following deployment
- Provide basic triage support for users after laptops are taken home
- Support asset management processes, including tracking and documentation
- Escalate issues to higher‑level help desk support when needed
This position is a 3-month role, 5 days a week onsite in Bangalore India and will pay between 5-8 LPA
Skills and Requirements- 1–2 years of Help Desk or IT Support experience
- Familiarity with MDM systems, Zero‑touch deployment, Device management, Asset management processes
- Experience supporting Windows and Mac devices
- Comfortable working in a fully onsite environment
- Able to follow detailed instructions and repeat standardized processes
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).