Desktop Services Technician​/Customer Support

IT End User Services Technician (FSO Level)
Day to Day

Job Duties:

• Imaging desktop and laptop PC workstations.
• Packing and Shipping desktop and laptop PC workstations to remote new users.
• Assist remote new users with initial login access to new devices.
• Interact with the customers in a courteous and professional manner.
• Ensure new devices are accurately logged and tracked in the asset management system.

• 1-3 years of Windows PC technical experience.
• 1-3 years of solid customer service communications.
• High School diploma required. Associate degree or technical institute degree/certificate preferred.

• Knowledge of Google Suite & Microsoft Office tools are a plus.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $20-$22/hour. Actual compensation will depend on several factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.