Sr. Manager, IT Platform Engineering & Governance

The Sr. Manager of Enterprise Platform & Governance will lead Pillar 1 within the Enterprise Technology Platforms & Products (ETP) organization, driving the IT infrastructure strategy, governance, and platform modernization. This leader manages a high‑performing engineering team, partners with Product Engineering, Cybersecurity, and Business Technology, and is accountable for secure cloud architecture, identity services, observability, and integration platforms. The role establishes IT standards, enforces compliance and accelerates automation and AI‑driven capabilities for improved scale and efficiency.

Success is measured by platform reliability, security, scalability, and adoption across the enterprise. The ideal candidate is a high‑performing, forward‑thinking platform engineering leader with deep expertise in modern infrastructure and a strong vision for how automation and AI can transform enterprise platforms. This position is critical to building a resilient, secure, and well‑governed platform ecosystem that enables the company’s product‑centric strategy.

• Strategic & Technical Leadership: lead the strategy and delivery of modern infrastructure and cloud platforms that support the company’s growth and technology roadmap.
• Drive large‑scale platform and infrastructure initiatives, ensuring solutions are secure, scalable, and aligned with business objectives.
• Evaluate emerging technologies and introduce innovative solutions that enhance performance, reliability, and efficiency.
• Platform & Infrastructure Operations: oversee the engineering and operational excellence of datacenters, hybrid cloud environments, core IT systems, and cloud‑based services.
• Champion automation, self‑service capabilities, and workflow optimization to streamline operations and improve developer and user experiences.
• Establish and monitor key performance indicators (KPIs) to ensure high availability, stability, and service quality.
• Governance, Security &
  
  Risk Management:
  
  implement strong governance and compliance practices across infrastructure and platform domains.
• Ensure adherence to security and regulatory standards (e.g., SOC2, ISO
  27001, NIST) through effective policies, controls, and risk‑mitigation strategies.
• Promote secure‑by‑design principles across platforms and services.
• People Leadership: lead, mentor, and develop high‑performing engineering and IT operations teams; foster a culture of collaboration, accountability, and continuous learning.
• Cross‑Functional
  
  Collaboration:
  
  build strong partnerships with technology leaders, business stakeholders, and cross‑functional teams to support company‑wide initiatives; communicate priorities, progress, and impacts clearly and effectively across all levels of the organization.
• Operational & Financial Stewardship: guide budget planning, resource allocation, and investment decisions to maximize value and operational efficiency.

• Bachelor’s degree in a related field.
• 12+ years of IT experience, with at least 4+ years in a leadership role; relevant experience can substitute for the required educational qualifications.
• In the absence of a degree, a minimum of 16 years of related experience is required; higher level relevant degree may substitute for experience.
• Proven track record of leading large‑scale IT projects and strategic initiatives.
• Extensive knowledge of IT infrastructure and operations.
• Extensive expertise in enterprise datacenter management and cloud‑based services.
• Understanding of hypervisors, automation/orchestration of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) cloud services.
• Experience managing hybrid cloud services.
• Successful, progressive leadership experience working in a highly‑matrixed environment.
• Demonstrated success recruiting, building, developing, coaching, and retaining a highly‑motivated, high‑performing workforce.
• Demonstrated success implementing long‑term planning while adapting to immediate changing customer demands.

• 8+ years of experience in cloud infrastructure, platform engineering, identity systems, or related disciplines.
• Master’s degree in Information Technology, Computer…