Legal Operations Specialist – Legal

Legal Operations Specialist

We are looking for a detail-oriented Legal Operations Specialist to support the performance and continuous improvement of the firm's legal technology environment in SE Denver. This position combines legal support knowledge with systems administration and operational problem-solving, with a strong focus on Filevine and related tools. The person in this role will partner with attorneys, firm leadership, and technical teams to strengthen workflows, improve user adoption, and help the organization deliver efficient client service.

Responsibilities:

• Oversee the day-to-day administration of the Filevine platform, including configuration settings, user roles, permissions, and data governance practices.
• Build and refine workflows, custom fields, templates, task structures, and deadline tracking processes to support consistent legal operations across the firm.
• Coordinate account provisioning, licensing, onboarding, and offboarding activities to maintain accurate access and reliable system records.
• Work with external vendors and technical partners to troubleshoot system issues, support integrations, and assess new tools that align with business needs.
• Monitor platform updates and feature releases, then guide implementation planning and user readiness for enhancements.
• Review existing operational processes, identify inefficiencies, and recommend practical technology-driven improvements that increase effectiveness.
• Lead training sessions for attorneys and staff, creating clear documentation, reference materials, and self-service resources to support ongoing learning.
• Act as a primary support contact for system users, resolving questions promptly and escalating more complex issues when needed.
• Support firm-wide technology rollouts and adoption efforts related to legal systems and workflow changes.
• Collaborate with practice leaders and the IT Director to align platform capabilities with operational priorities and service expectations.