IT Enterprise Application Development and Support Director; Hybrid Englewood

IT Enterprise Application Development and Support Director (Hybrid)

Englewood, CO

Summary

As Enterprise Application Development and Support Director you are responsible for managing the Web and ERP platforms to ensure quality and efficient delivery and support. This position helps create value for members and leaders in our Toastmasters programs, as well as value for the business stakeholders (Mar Com, Finance, and Customer Service). You will manage IT solutions, development, budget, team leadership and cross‑functional collaboration, risk management/mitigation of the Enterprise applications and APIs, environment planning, vendor management, data management and reporting platform, and support production.

We are seeking someone well versed in leading through influence, building relationships, gaining trust, creating, and driving process improvements. Manage a budget with fiscal responsibility and deliver on time. This position is expected to play a key role in setting strategy and influencing the company roadmap.

Description

• Lead the solutioning and development of Sitecore web platform and API’s.
• Lead the solutioning and development of MS Dynamics CE and F&O platform, including integration with logistic partners and taxation.
• Continuous development of staff and mentoring to create future leaders.
• Ensure transparency and consistency in stakeholder engagement.
• Build consensus and broker compromise between stakeholders with the support of the product manager.
• Employ design thinking and hypothesis‑driven development techniques to promote innovation.
• Serve as a “servant leader” by viewing team and user success as personal success.
• Provide profound technical advice and establish relationships with business stakeholders as a trusted advisor.
• Assist in team development while holding teams accountable for commitments and removing roadblocks.
• Contribute to strategic planning, direction, and goal setting for the organization in collaboration with leadership.
• Support the mission, goals, objectives, and values of the organization.
• Partner with stakeholders using leadership and collaboration.
• Identify and apply new technology, including AI.

Knowledge and Skills

• In‑depth experience in development, implementation, and deployment of software solutions.
• Hands‑on experience with Web platforms, preferably Sitecore.
• Ability to implement and deliver web solutions.
• Strong knowledge of Web technology issue diagnosis, troubleshooting, and strategy.
• Experience setting and managing customer/partner experience and expectations.
• Proven success in implementing and/or transforming ERP/CRM platforms.
• Experience supporting finance business areas such as taxation and logistics.
• Experience integrating web with back‑office platforms.
• Experience with Agile frameworks like SCRUM/Kanban and tools such as Azure Dev Ops.
• Experience with data management – continuous improvement of ETL, database structures, and roadmap definition.
• Experience managing contracts, vendors, and external consultants.
• Experience leading UX design teams.
• Excellent analytical and reporting skills.
• Strong oral and written communication skills.
• Strong organizational skills to produce consistent results efficiently.
• Demonstrable experience with architectural principles.
• Leadership capabilities to work effectively cross‑functionally and drive teams to success.
• Ability to guide teams to find solutions and solve problems for win‑win outcomes.
• Strong interpersonal skills, including effective presentations and communication of technical concepts to non‑technical clients.
• Adoption of AI to gain efficiencies and automate processes.
• Deliver quality & velocity: ensure on‑time, high‑quality delivery across the full application lifecycle.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related fields.
• Four+ years experience at a Sr. Manager/Director level.
• Eight years of experience in enterprise business solution development and delivery.
• Five years of experience managing Web platforms.
• Experience managing ERP platforms.
• Experience in transforming ERP platforms – either CRM or Finance Ops.
• Experience managing environments and data refreshes.
• Experience leading offshore development teams…