Senior QA Engineer – USP and Video Surveillance; VS​/Acuity

• Plan and execute hands-on functional, regression, integration, and solutions testing for USP and VS/Acuity releases
• Write and maintain test plans and test cases covering new features, failure scenarios, upgrades, and customer-representative configurations
• Design, build, and maintain solutions test rigs that replicate real-world surveillance deployments, including VMS integrations, camera simulation, and multi-node cluster configurations
• Perform security and vulnerability testing, including validating fixes for scan findings and hardening requirements common in enterprise and government deployments
• Execute VMware certification and compatibility testing (vSphere/ESXi qualification, live migration, HA/failover validation)
• Manage the QA lab environment, including rig assignments, scheduling, hardware inventory, and component replacements (drives, NICs, controllers, nodes)
• Assign and coordinate test tasks across the QA team, track execution progress, and provide clear release-readiness and quality status updates
• Reproduce and investigate customer-reported issues and escalations spanning virtualization, storage, networking, and operating systems
• Contribute to product and support documentation, including test procedures, known-issue write-ups, and field-facing technical content
• Develop and deliver training on products, test procedures, and lab practices for QA team members and cross-functional partners
• Work closely with development, support, and field teams to drive issues to resolution

Job Details

• Plan and execute hands-on functional, regression, integration, and solutions testing for USP and VS/Acuity releases
• Write and maintain test plans and test cases covering new features, failure scenarios, upgrades, and customer-representative configurations
• Design, build, and maintain solutions test rigs that replicate real-world surveillance deployments, including VMS integrations, camera simulation, and multi-node cluster configurations
• Perform security and vulnerability testing, including validating fixes for scan findings and hardening requirements common in enterprise and government deployments
• Execute VMware certification and compatibility testing (vSphere/ESXi qualification, live migration, HA/failover validation)
• Manage the QA lab environment, including rig assignments, scheduling, hardware inventory, and component replacements (drives, NICs, controllers, nodes)
• Assign and coordinate test tasks across the QA team, track execution progress, and provide clear release-readiness and quality status updates
• Reproduce and investigate customer-reported issues and escalations spanning virtualization, storage, networking, and operating systems
• Contribute to product and support documentation, including test procedures, known-issue write-ups, and field-facing technical content
• Develop and deliver training on products, test procedures, and lab practices for QA team members and cross-functional partners
• Work closely with development, support, and field teams to drive issues to resolution

• 5+ years of QA engineering experience, including time in a senior or lead capacity
• Strong hands-on manual testing background with enterprise software, storage, virtualization, or infrastructure platforms
• Experience building and managing physical test environments — server hardware setup, cabling, component replacement, and lab logistics
• Solid working knowledge of VMware environments (vSphere, ESXi, vMotion, HA/DRS) and hyperconverged infrastructure concepts
• Strong hands-on experience with Linux and Windows Server environments
• Familiarity with networking fundamentals (VLANs, bonding/teaming, iSCSI, multicast) and storage concepts (RAID, erasure coding, block/file storage)
• Experience writing clear, thorough test plans and test cases, and documenting results for engineering and executive audiences
• Experience with security/vulnerability testing and remediation validation (e.g., Qualys, Nessus, or similar scan tooling)
• Demonstrated ability to coordinate work across a team — assigning tasks, tracking progress, and mentoring junior engineers
• Strong communication skills and the ability to work across engineering, support, and…