WiFi Systems Process Engineer IV

Wireless Incident Process Engineer

Required Skills & Experience
• 5–10 years of experience in network engineering, Wi-Fi Operations, NOC or related environments
• Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience.
• Proficient data wireless networking knowledge (OSI Model, TCP/IP, etc.).
• Proficient knowledge of related wireless industry specifications and standards IEEE, ANSI, 802.11 variants, Bridging, Switching, Routing, Ethernet and Transport technologies and protocols.
• Proficient knowledge of basic wireless network devices and basic wireless network appliances.
• Proficient knowledge of WiFi network architecture, protocols and network topology, data center architectures, and cloud-based architectures
• Competitive mindset — motivated to solve hard problems and deliver results
• Hands-on, "jump in and do the work" mentality

Nice to Have Skills & Experience
• Carrier/ISP or large-scale Wi‑Fi environment experience.
• Operational familiarty with Python, Linux and Ansible
• Observability tools experience:
Grafana, Splunk, Netscout
• Experience establishing or maintaining source-of-truth systems (Confluence, CMDB, Git).
• Experience working with VMWare, Red Hat Open Shift, and other data center platforms.
• Experience with Kubernetes.
• Working knowledge of Linux
• Experience with Nokia, Cisco, Ericsson, and Ruckus carrier grade WiFi APs, controllers, and core network elements.
• Experience building and deploying new VM-based environments within an existing data center.
• Cisco Certified Wireless network Professional (CCNP)
• Wireless industry and vendor specific training (Cisco, Ariss, Ruckus, etc.)

Job Description We are seeking a proactive problem solver to join our team as a Wireless Incident Process Engineer with a strong foundation in network engineering to support WiFi Operations. This engineer will possess 5-10 years experience in a technical engineering/operating role support of end-to-end carrier-grade WiFi networks. Hands-on experience with modern WiFi network elements including Wireless Access Gateway (WAG), Authentication, Authorization, and Accounting (AAA) function, WiFi controllers, firewalls, switches, routers, and access points.

A person with a positive, high energy, and competitive mindset who is ready to demonstrate high quality, high efficiency network delivery of optimized change management process.

Job Responsibilities:

• Review new network delivery plans for hardware, software, and firmware planned for implementation into the carrier-grade WiFi network.
• Write and/or review MOPs to ensure smooth network release process.
• Provide feedback to network engineering and planning teams to improve handover and implementation.
• Define intake requirements and templates for each department vertical submitting to Release Mgmt
• Define process for reject and correct scenarios related to Release Mgmt Intake
• Assist in prioritizing network release planning to ensure adequate time and resources.

This position is a contract to extension/hire opportunity paying between $62-67/hr this position will be hybrid 4 days a week onsite in Englewood, CO. Insurance benefits and a 401k is offered during the contract period through Insight Global. If you are interested, please apply today!