Program Manager II: In-Home-Services, Manufacturing, and Distribution

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes team members dedicated to the success of our organization.

Candidates must be willing to participate in at least one in-person interview.

The Program Manager II for In-Home Services, Manufacturing, and Distribution leads high-impact, cross-departmental programs that directly shape physical supply chain operations, field execution, and IT infrastructure. This role resolves complex operational bottlenecks, aligns cross-functional stakeholders, and mitigates execution risks across the enterprise. By translating strategic goals into detailed execution plans and technical requirements, the role ensures project timelines, KPI achievements, and resource optimization are met.

What Success Looks Like (Objectives):

• Execute end-to-end programs from concept to completion across Manufacturing, Distribution, and In-Home Services departments to achieve department OKRs
• Drive cross-functional alignment and consensus across Finance, Accounting, IT, Supply Chain, and Engineering teams using high emotional intelligence
• Build comprehensive program schedules, operational workflows, and milestone trackers with sharp attention to detail
• Gather business requirements and translate them into clear technical feature requirements for IT team execution
• Proactively identify bottlenecks, material shortages, and service risks while implementing immediate, structured resolution plans
• Champion PMO process optimization by implementing lean methodologies and leveraging AI workflow automation tools to enhance operational efficiency

Core Skills and Competencies (What you'll bring):

• Expertise in professional project management methodologies including PMP, Agile, Waterfall, or Lean Six Sigma
• Advanced ability to synthesize analytical reporting, data analysis, and operational troubleshooting to formulate strategic recommendations
• Exceptional verbal and written communication capabilities to deliver clear operational updates to both frontline staff and executive leadership
• Critical experience managing massive datasets, moving parts, and complex cross-departmental dependencies
• AI Literacy and application skills to streamline program tracking, data interpretation, and workflow optimizations
• Proven track record of leadership-by-influence, mentoring junior project managers, and resolving inter-departmental conflicts

Additional Qualifications:

• Prior experience operating within logistics, distribution, manufacturing, or field-based service environments
• Internal track record of demonstrated leadership, execution, and relationship management within the organization

Minimum Requirements:

• Bachelor's Degree in Business, Supply Chain, Operations, or a related field (or equivalent combination of education and experience)
• 2 to 4 years of dedicated project or program management experience (or 5+ years of related operational experience)
• Project Management Software tools (e.g., Jira, Asana, MS Project)
• Technical requirement gathering and IT alignment
• Operational data analysis and reporting tools

Visa sponsorship not available for this role

Compensation: $82,000.00/Year - $/Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here:
Echo Star Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without…