Customs Specialist - Zone Express

It's More Than A Job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be part of our Road Logistics team, adding your customs expertise and skills to the delivery of customer and operational excellence. You will be responsible for the smooth and compliant operations of all customs-related activities while keeping abreast of updated customs related regulations. You will do this by working with a variety of internal and external stakeholders while focusing on the following key objectives.

• To submit customs declaration form(s) and complete related activities as required by the government, facilitating timely clearance of all shipments.
• To perform end-to-end customs activities, including but not limited to checking of documents, entering data in relevant systems, inspections of goods, clearance and third-party documents.
• To oversee loading and unloading activities, escalate any defects to relevant parties and follow up with necessary surveys.
• To respond to customs-related inquiries and resolve disputes, including tariff codes between customers and regulatory officers.
• To create standard operating procedures, identify business risks and provide trainings whenever required.
• To attend to customs examinations and ensure relevant certifications are valid.
• To monitor day-to-day performance of customs-related suppliers.
• To arrange for product re-classification with customs ruling department if required.

KUL Office:
No 1, Jln Bumbung U8/90, Seksyen U8, Perindustrian Bukit Jelutong 40150 Shah Alam, Selangor

Johor Office:
No 153, Jalan Ekoperniagaan 5, Taman Ekoperniagaan 2, Senai Airport City 81400 Senai, Johor

• Bachelor's Degree in Logistics, Supply Chain Management, International Business, or a related field.
• Minimum 2–3 years of experience in customs operations, freight forwarding, or logistics environment.
• Sound knowledge of customs procedures, tariff classification, import/export regulations, and trade compliance requirements.
• Excellent communication, problem-solving, and stakeholder management skills with the ability to work in a fast-paced operational environment.

At Kuehne+Nagel, you'll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here's what you can look forward to:

• Global Exposure:
  Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture:
  Join a team where your voice matters and people genuinely care.
• Learning & Development:
  Grow with us personally and professionally through world-class training and career pathways.
• Innovation & Sustainability:
  Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition:
  Get rewarded for your passion, performance, and potential.
• Stability with Agility:
  Enjoy the best of both worlds a trusted global brand with a startup spirit.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.