Business Controls Supervisor

Overview

No agencies or 3rd party Recruiters please. Thank you!

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for

• Location:
  Onsite daily in Englewood, CO
• Compensation: $60-80k

The Business Controls Supervisor will be responsible for set up, configuration, and maintenance of Business Controls systems and processes. Effective management of team members and/or 3rd parties to ensure completion of scheduled and discretionary First Line of Defense reviews. Maintains a strong and consistent control environment that ensures effective communication of exceptions and management of resolutions to mitigate operational risk.

• Manage Business Controls operational reviews, exception handling, exception resolution.
• Day to day management, administration, and support of the QM Call Monitoring Team.
• Provide proactive, real-time analytics, dashboards, and executive reporting across Business Controls.
• Facilitate onboarding and management of Live Gage and/or other Testing Applications.
• Review, analyze, and develop evaluation strategies to facilitate identification of risks, operational gaps, and deficiencies.
• Promote continuous process improvement working with business leaders across Operations.
• Special projects as assigned

• Bachelor’s degree or equivalent work experience
• Minimum of 5 years’ operations, quality management, or quality control experience in the mortgage industry
• Strong research, communication, and presentation skills
• Working knowledge of Federal and State Mortgage Banking Laws
• Strong technical, reasoning, problem solving, and critical thinking skills
• Exceptional attention to details and ability to manage variations
• Advanced proficiency with Microsoft Office (Visio, Excel, Word, etc.)

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.