Chief Operating Officer Fading West Development

Fading West exists to build thriving and connected communities by reimagining the construction industry. Our vision is to eliminate the housing crisis for the workforce and the communities they serve. Our mission is to create attainable, high-quality, architecturally interesting, diverse communities for the workforce. To accomplish this, we fully integrate design, development, manufacturing, and construction in a single LEAN value stream.

• We Care for People
• We Hate Waste
• We Excel & Outperform

• Fading West employees:
  • do not need to be managed
  • consistently impress the team with their insights and output
  • are wicked smart but don’t take themselves too seriously
  • have a passion for the company’s success without ego or pride in ownership
  • are teachable, collaborative, and committed to continual learning, growth, and personal development

• Fading West employees:
  • Challenge the norms and think outside the box
  • enjoy the excitement of figuring out the “how” that accomplishes the “what” we are trying to achieve

• Fading West employees:
  • enjoy managing complexity to create efficient systems and processes that reduce waste and increase simplicity

• Fading West employees:
  • Help develop strategies to achieve the objectives of the business plan to maximize return and minimize risk

• Fading West employees:
  • Place a high value on relationships
  • Are discerning, highly relational, people connectors
  • Promote and maintain Fading West’s core values and mission statement
  • Are inclusive and build a culture where difference and creativity are valued
  • Believe diversity drives innovation

POSITION SUMMARY

The Chief Operating Officer (COO) is a key member of the senior leadership team, responsible for overseeing the company’s day-to-day operational and administrative functions. The COO will work closely with the CEO to translate strategic vision into operational execution, ensuring the company runs efficiently, meets performance goals, and scales effectively.

Operational Leadership

• Lead and manage daily operations across departments (e.g., operations, HR, supply chain, safety, etc.).
• Develop and implement operational policies, systems, and processes to improve efficiency and scalability.
• Monitor key performance indicators (KPIs) and operational metrics to ensure alignment with company goals.

Strategic Execution

Collaborate with the CEO and senior team to develop and execute strategic plans.

Drive cross-functional initiatives and ensure timely delivery of key projects.

Identify and mitigate operational risks and bottlenecks.

Team Management

• Build, lead, and mentor high-performing teams.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Ensure clear communication and alignment across departments.
• Partner with the CFO to manage budgets, forecasts, and financial planning.
• Ensure operational spending aligns with strategic priorities.
• Oversee vendor management, procurement, and cost optimization efforts.

Customer & Partner Experience

• Ensure operational excellence in customer delivery and support.
• Collaborate with sales and marketing to improve customer satisfaction and retention.

Qualifications

• Proven experience as COO, VP of Operations, or similar executive role.
• Strong understanding of business functions such as HR, Finance, Supply Chain, and Customer Operations.
• Demonstrated ability to lead cross-functional teams and drive results.
• Excellent organizational and leadership abilities.
• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Bachelor’s degree in Business Administration or related field (MBA preferred).

Requirements

• In-Person (this position cannot be performed remotely)
• This role requires signing a confidentiality agreement, intellectual property rights agreement, and non-compete and non-disclosure agreement
• Background check results that meet Fading West’s standards
• Reference check that speaks to the positive character of the applicant
• May be required to regularly stand,…