Supervising Investigator

This classification describes the first-line supervisor responsible for overseeing the work of a group, unit or team of non-supervisory employees within the investigative function of the office. Supervisory responsibilities may include, but are not limited to, assigning work; performance management; modifying and authorizing work procedures; and, resolution of personnel matters as determined by the Chief Investigator. Positions have demonstrated an advanced level of skill and experience across a broad variety of assignments involving work of the highest complexity.

Positions require effective interpersonal and communications skills (e.g. providing direction and feedback, constructively dealing with conflict), as well as problem-solving. Within the assigned leadership capacity, positions are able to formulate solutions to original problems to guide less experienced staff in handling a broad spectrum of cases or work assignments. Positions assume administrative responsibilities; mentor staff through coaching, developing and training in-house or agency wide;

represent the office and agency to clients and external groups as appropriate; and, support and implement the directives of upper management. Positions perform investigative work, frequently in an advanced capacity; however, may be assigned a reduced caseload as deemed necessary by the Chief Investigator and Office Head.

Provides direct supervision over a small group or unit of investigative staff, which may include: prioritizing and assigning work; conducting employee performance evaluations and reviews; ensuring employees are trained; ensuring that employees follow policies and procedures; and, making hiring, termination, and disciplinary recommendations.

• Assists other supervisors and managers in coordinating and monitoring case assignments and daily activities; modifying and authorizing work procedures; providing direction and guidance to effectively manage time, travel and resources; and, resolving personnel and other matters as directed.
• Assists the Chief Investigator and Office Head in administrative duties such as, leading meetings; serving as a resource or technical expert to other staff including recognizing and answering ethical questions and identifying conflict determinations; filling system wide, State Office needs; and, assisting in related regional office matters. Positions may carry a reduced caseload to accommodate supervisory and administrative tasks.
• Delivers training to investigators and other staff in investigative techniques and methods within the assigned regional office and agency-wide as needed. Serves as a mentor being readily and regularly accessible to assigned investigators.
• Positions in this class are able to conduct a wide range of investigations, including the most complex cases requiring advanced knowledge and experience in investigative methods and techniques, policies and procedures and court processes. Serve as collaborative members of the defense team consulting with attorneys on theories of defense including applicable case law and potential ethical issues to establish a strategy for the investigation and interviews.
• Performs duties to support the defense and investigations including, but not limited to, maintaining regular and timely communications with attorneys to keep apprised as to the status of the investigation; providing trial and hearing support through preparing clients, exhibits and witnesses for trial or sentencing; researching treatment placement options and coordinating with probation services as needed; performing post-trial tasks as needed;
  
  maintaining thorough documentation of all work; and, maintaining and utilizing tools and equipment for conducting investigations.
• Applies appropriate skills necessary in testifying accurately and truthfully on behalf of the defense. Trains and mentors less experienced investigators on testifying.
• Processes and submits applicable forms and paperwork in accordance with mandated cost procedures and State Office policy and procedures; and, ensures staff compliance with same.
• Frequent travel within and occasionally outside the…