Community Leasing Professional

Join to apply for the Community Leasing Professional role at R.D. Offutt Company

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Join to apply for the Community Leasing Professional role at R.D. Offutt Company

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The Bridges is more than just a place to live, it offers a unique, college student lifestyle. The Bridges caters to the needs of college students through the location, abundance of amenities, all-inclusive pricing, and individual leases. The Bridges is part of a community that supports students who are aiming to achieve their academic and personal goals.

The Community Leasing Professional is the heart of connections with our residents. The Leasing Professional will bring exceptional experiences to life every day for our current and future residents through active engagement in the marketing of the facility. This individual will partner with applicants through the showing and leasing process and anticipating and responding to resident and property maintenance needs, requests and concerns.

Leasing Professionals are a key part of the property management team and work closely with their fellow team members to achieve and maintain maximum occupancy of their properties and strong resident satisfaction results.

• Assist with advertising, social media, branding and marketing of properties
• Tour and present the property and available units with prospective residents. Follow up with and track all prospective residents’ information to drive the leasing process
• Manage the leasing and renewal process from start to finish while following all regulatory guidelines
• Build and maintain long-term relationships with residents by addressing and responding to requests, questions and concerns, making referrals to manager or maintenance team members as appropriate.
• Schedule and perform apartment move-ins and move-outs to ensure readiness for new residents
• Plan and coordinate fun and festive resident functions throughout the year

• Maintain maximum occupancy of properties by achieving or succeeding relevant operational metrics
• Assist with advising residents on rent collection options and basic process questions.
• Conduct property, building walks (interiors and exteriors), and unit walks/inspections to help ensure the attractive appearance, including picking up trash and reporting maintenance needs.
• Follow and maintain property security and key or electronic Fob management
• Be responsible and accountable for own actions and reactions
• Understand and engage in trainings and processes aligned to this role and any organization-wide required trainings within the defined timelines
• Incorporate learnings from fellow team members into your personal growth and development
• Serve as a mentor to help in the growth and development of fellow team members
• Create goals, processes, and habits to succeed in career growth and development
• Cultivate a culture of diversity and inclusion for residents and employees by:
• Ensuring compliance with all Fair Housing and EPA laws and regulations as well as government programs.
• Communicate professionally and effectively with residents and fellow team members through active listening to understand.
• Know and call team members and residents by name.
• Participate in community initiatives and organizations.
• Complete special projects and other duties as assigned.
• Be a self-starter; ability to work independently as well as with other personnel and management
• Represent self and company in a professional and positive manner
• Attend required company meetings and training and participate in constructive discussion
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook
• Conduct self in the presence of customers and community so as to present a professional image of the company
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to…