Senior Instructional Designer; Visual & Frontline Training

Responsibilities

• Design and produce short, visual, execution-ready training modules for frontline roles
• Translate SOPs and workflows into clear, scenario-based learning with defined Do / Don’t examples
• Create and manage animated, visual, and screen-based training content
• Ensure all training content is written in plain language at a 6th–8th grade reading level
• Standardize course templates, visual styles, and content structure across programs
• Incorporate real‑world failure scenarios and common execution errors into training
• Update and revise content based on audit findings, evaluations, and performance gaps
• Collaborate with L&D team members to align training content with assessments and evaluations
• Maintain content accuracy, clarity, and version control within assigned systems

• Design and produce short, visual, execution-ready training modules for frontline roles
• Translate SOPs and workflows into clear, scenario-based learning with defined Do / Don’t examples
• Create and manage animated, visual, and screen-based training content
• Ensure all training content is written in plain language at a 6th–8th grade reading level
• Standardize course templates, visual styles, and content structure across programs
• Incorporate real‑world failure scenarios and common execution errors into training
• Update and revise content based on audit findings, evaluations, and performance gaps
• Collaborate with L&D team members to align training content with assessments and evaluations
• Maintain content accuracy, clarity, and version control within assigned systems

• 5+ years of experience in instructional design, training content development, or learning enablement
• Proven experience creating visual, scenario-based training‑level teams
• Strong portfolio demonstrating short‑form, execution‑focused learning content
• Proficiency with eLearning and visual design tools (e.g., Articulate, Adobe Creative Suite, Vyond, or equivalent)
• Experience supporting multi‑site, high‑volume, or operationally driven organizations
• Ability to write a 6th–8th grade comprehension level
• Strong attention to detail with a commitment to consistency and standards

• Competitive salary based on experience and qualifications
• Health, Dental, and Vision insurance plans
• Paid Time Off (PTO)
• 401(k) with company match
• Growth and advancement opportunities
• Supportive, performance‑driven work environment

Diamond Braces is a fast‑growing orthodontic organization committed to improving lives through healthier smiles. Our mission is to deliver orthodontic care that is affordable, accessible, and supported by exceptional service—the “AAA Experience.” We operate with a clear purpose:
No Smile Left Behind
.

• This position may be remote or hybrid, depending on location and business needs
• Salary is based on experience, skills, and qualifications
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions