Director of Dining Services

Responsibilities

• Screens, interviews, hires, trains, evaluates, counsels, disciplines and terminates dining room personnel.
• Adhere to and uphold company policies and procedures.
• Prepares schedules for Dining Room personnel according to AL census and forwards to Regional DDS to review and file.
• Assigns wait staff and bus staff to their stations on each shift.
• Assigns side duties to staff.
• Assures that all dining room systems are functional before, during and after meals.
• Constantly observes food delivery, table satisfaction and bussing procedures.
• Maintains safety standards at all times and performs safety observations on Dining Room personnel.
• Oversees In Room Tray Service-Temporary Illness trays for individual residents as well as building quarantine according to the state Department of Health guidelines.
• Responsible for utilizing Point Click Care for: checking resident admissions, discharges, transfers, diet changes/nutrition management. Print/maintain diet lists in kitchen and Reflections. Print Reflections dining tickets. Update seating chart and resident preferences as needed.
• Greet residents.
• Addresses complaints from Residents and Guests & informs Director of FS of complaints or problems.
• Inspects all dining room personnel for proper uniforms, nametags and hairstyle.
• Prepares and presents monthly in-service to Dining Room personnel.
• Maintains records of Guest checks.
• Supervises cleanliness of dining room.
• Supervises cleanliness of kitchen areas assigned to wait staff.
• Acts as Host/Hostess when they are off duty.
• Support food service operations in Reflections and Recreation; conduct training, QA audits, ensure proper practice for handling and storing food is maintained.
• Responsible for setup and breakdown of special events, action stations, theme buffets, including cleanliness and storage of equipment.
• Take inventory, generate orders and maintain par levels for dining linens, china, glass and silver.
• Follow all workplace injury procedures, including completion of reports for timely reporting and issuing corrective action when necessary.
• Wear clean and proper uniform.
• Other duties as assigned by the Executive Director.