Teller, Customer Service​/HelpDesk

# TELLER Cleveland Broadway Branch - Cleveland, OK 74020## Overview Position Type Full Time

Travel Percentage None## TELLER
*
* Job Title:

Teller
Department:
Cleveland Broadway Branch

Job Summary:

** Must demonstrate competence, confidence, confidentiality, and courtesy. Must be able to count and manage cash accurately in customer situations. Individual will be responsible for correctly setting up a teller station and cash drawer; determining acceptability of checks according to legal requirements and bank policies; correctly balancing daily; answering customer questions about banking products and services; and accurately processing all transactions.

Flexible hours.
** Duties/Responsibilities:
*** Provide prompt, efficient, accurate, and friendly service to consumer and business customers while processing daily transactions.
* Act as a representative of the bank by demonstrating the four C’s of professionalism: competence, confidence, confidentiality, and courtesy as well as dressing in an appropriate manner according to AHB’s personnel policies.
* Have a working knowledge of bank products and services, be able to recognize customer needs, explain their benefit in order to meet their needs.
* Establish good working relationships with co-workers.
* Adequately meet all requirements of audit guidelines and security procedures.
* Follow all established bank policies and procedures for this position. Adhere to all state, federal, and regulatory agency requirements.
* Keep cash secure at all times and maintain a high level of safety for self, co-workers, customers and the bank.
* Detect fraudulent currency and activities.
* Answer customer calls while providing great customer service.
* Perform any duties requested by a supervisor relating to the bank and its functions.
* Order checks and create debit cards when needed.
* Is dependable and adheres to expectations of attendance.
* Must have reliable transportation if asked to travel to another location.
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