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Customer Service Manager: Lead Team, KPIs & Process Improvement
Job in
Enid, Garfield County, Oklahoma, 73702, USA
Listed on 2026-08-07
Listing for:
Sharecare
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
Sharecare, Inc. in Oklahoma City, OK, seeks a Customer Service Manager to lead a team of Customer Service Representatives and Engagement Specialists. You will coach, develop, and support daily operations while monitoring metrics and quality to achieve service levels.
You will work under the Sr Manager of Customer Service and collaborate with cross-functional teams to drive process improvements, training, and stakeholder satisfaction. Travel may be required.
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