Direct Support Professional

Summary

• Position Type:
  Non-exempt, full-time or part-time, hourly role.
• Scope of Role:
  • Responsible for providing direct support within a single program or unit, typically supporting 4‑6 individuals in residential settings, or up to 10 individuals in periodic programs.
• Key Responsibilities:
  • Deliver support per individual service/program plans, including socialization, health maintenance, medication administration, skill/behavioral development.
  • Assist with daily activities: personal care, housekeeping, recreational activities, transportation, community integration, shopping, citizenship, and other activities of daily living.

The following describe essential functions of the role.

• Direct Support:
  Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.
• Records:
  Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality.
• Management of Individuals’ Assets:
  Makes cost‑effective and appropriate purchases within the budget of the individual served and according to their choice/preference.
• Relationships:
  Maintains healthy and professional relationships with individuals, friends, families, guardians and case managers; greets family members and other visitors; implements Sevita Customer Service Standards.
• Reporting:
  Reports any instance of alleged abuse or neglect according to internal and external standards; reports medical, behavioral and other incidents in accordance with Sevita policy and external requirements.
• Rights:
  Maintains confidentiality, respects the rights of persons being served, according to applicable bill of rights; practices universal precautions; assists individuals in exercising their rights.

• Appointments:
  May accompany individuals to medical appointments; relays orders and information to and from medical providers as required.
• Medications:
  If assigned, accurately administers or supports self‑administration of medication and documents delivery of medications and treatments; promptly reports administration errors; maintains appropriate security of controlled medications and other medications and supplies.
• General Health Care:
  Monitors individual’s health; documents health concerns; communicates with nurse or supervisor as appropriate; calls 911 in the event of emergency; follows individual health care directives.
• Medical Supplies and Equipment:
  Correctly follows procedures in utilizing medical equipment; reports malfunction or disrepair.
• Meal Preparation:
  Prepares or supports individuals to prepare food in accordance with planned menus and individual choice; knows special diets and prepares individual meals accordingly; monitors mealtime and correctly implements any dining plans.

• Training:
  Attends orientation and on‑going training as directed; participates in monthly staff meetings.
• Employee Scheduling:
  Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime, or in the event of emergency.
• Teamwork:
  Works together with others, values others’ contributions; is courteous; communicates openly; listens; and shows respect to others.
• Workplace Safety:
  Every employee plays a role in developing and maintaining a safe workplace; complies with all established safety policies, procedures, and rules; reports unsafe hazards to their supervisor and participates in safety‑related training or activities.

• Vehicles:
  May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports…