Patient Accounts Representative - Horizons Harper Co. - FT

Overview

Location:

Horizons Harper County
Full Time Equivalent (FTE): 1

Job position summary:
Provides clerical support for the area office staff through the performance of care coordination, clerical, reception and chart maintenance functions. Works in cooperation with other health team members. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

• Perform admission responsibilities and assist clients with admission packets, including appropriate releases of information.
• Complete registration and financial enrollment of new clients.
• Collect and verify current insurance information for each client.
• Assess client needs by determining acuity, identifying presenting problem, and gathering necessary historical information.
• Schedule subsequent appointments based on level of care assignment.
• Perform clerical duties and business record keeping.
• Complete collection responsibilities, including payment of outstanding balance and copays.
• Administer receptionist duties: receive and direct clients to waiting areas, schedule appointments, answer phone, and maintain office appearance.
• Perform other assigned duties as required.

• Good computer literacy and familiarity with basic Microsoft tools.
• Basic experience in alpha-numeric filing.

• Integrity
  : A personal presence characterized by honesty and the willingness to do the right thing; role‑model, inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Hutchinson Regional Healthcare System.
• Compassion
  : A personal presence characterized by empathy and customer service; manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and customer expectations.
• Accountability
  :
  Demonstrated track record of owning situations, projects, and issues; work autonomously with high flexibility to adapt to changing priorities and work volumes.
• Respect
  :
  Demonstrated ability to collaborate with a diverse population; treat all internal and external customers with a positive, proactive service orientation.
• Excellence
  :
  Strong communication and presentation skills; think strategically while leading day‑to‑day tactical processes.

• High School diploma or equivalent.
• One to three years of experience in medical records, filing, and secretarial duties.
• Knowledge of processing referrals and coordinating access to appropriate treatment.

• Three to five years of experience answering phones, managing medical records, and filing Personal Health Information (PHI).
• HIPAA training.
• Some college experience in Microsoft and health or behavioral sciences.

• Paid Parental Leave
• Tuition Reimbursement
• Paid Time Off
• Holiday Premium Pay
• Shift and Weekend Differential Pay
• 401(k) with a 6% Employer Match
• Medical, Dental, and Vision Coverage
• Employee Assistance Program

Hutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status protected by applicable law. We provide equal employment opportunities to all qualified individuals and prohibit discrimination and harassment of any kind.

We participate in E‑Verify. After a job offer is accepted and the I‑9 form is completed, we will submit information to confirm employment authorization. If E‑Verify cannot confirm authorization, we will provide written instructions and the opportunity to resolve the issue before any action can be taken, including termination.

For assistance with your application, reasonable accommodations, or questions, please contact Human Resources at 620‑665‑2032.