Lead Medical Assistant

Responsibilities

This position is responsible for performing a wide variety of patient care duties which include assisting in examination and treatment of patients under the direction of a physician. Interviewing patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), venipuncture and procedure as directed by the physician within the scope of practice in the State. Documentation is recorded in the Electronic Medical Record in accordance with SMPA guideline.

Prepares treatment rooms for examination of patients. Assists in covering the front desk as required.

Team Responsibilities:

• Participates in decision‑making and process improvement.
• Communicates effectively within and beyond assigned team.
• Focuses on the problem or issue, not the person.
• Assist with daily clerical operations, including answering multi‑phone lines and making copies of documents as necessary.
• Accurately files patient charts; including scanning documents into files as necessary.
• Schedules patient appointments as necessary, return visits and Specialists.
• Other duties as assigned

• Ensures that patient rooms, nursing station and storage rooms are kept stocked, clean, manages product expiration date; ensures all equipment is kept clean according to infection prevention standards.
• Distributes referrals as necessary to physicians and insurance companies; keep proper documentation of referral requests/responses in patient charts.
• Pre‑authorise prescriptions and clinical tests (CT, MRI, Ultrasound, etc.) as necessary.
• Phone/faxing patient prescriptions as necessary.
• Schedules Diagnostic Imaging studies BMDs dietician appointments, cardiology testing, and radiology testing for patients, and completes all appropriate paperwork.
• Contacts patients with lab results and sends letters to patients as necessary.
• Accurately performs clinical duties to include triaging patients, checking patient vitals, administering injections and venipunctures, and prepping patients for physician exam.
• Accurately performs a variety of clinical testing, including EKG, PFT, PAP, CLIA waived lab tests, ear irrigations, 02 sats, vision/color charts, and urinalysis/hemocult tests according to physician orders:
  Maintains QC logs per CLIA guidelines
• Labels patient specimens and completes lab slips accurately; separates lab slips monthly.
• Thoroughly and accurately complete patient information forms prior to physician meeting with patient; assist physician with chart as necessary.
• Adheres to SMPA Safety and Quality guidelines

• High School Diploma or equivalent required
• Medical Assistant certificate required or must obtain certification within six (6) months of employment
• Current BLS/CPR certification required

• Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant
• Familiarity with medical terminology required
• Experience with patient check‑in and check‑out process (according to clinic protocol)

• General medical office procedures
• Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)

• Proficiency in basic computer programs and operating systems, such as Microsoft Office
• Excellent communication, organisational and interpersonal skills
• Bilingual in English and Spanish preferred

• Must be able to perform courteously and professionally in all interactions

• Office equipment such as fax machine, copier and telephone system
• EKG machine, other patient care testing

• Works in a well‑lighted, OSHA Standard environment
• May be exposed to infectious and contagious diseases
• May be in contact with patients under a wide variety of circumstances
• Occasionally subject to irregular hours
• May be required to wear personal protective equipment as necessary

• Must be ability to handle emergency or crisis situation
• Must be able to see with corrective eye wear
• Must be able to hear clearly with assistance

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all…