Operations Manager - Tulsa, OK

Job Summary

Operations Manager to support our operations in Tulsa, Oklahoma.

• Support the efficient and profitable delivery of technical services within a specific geographic or technical service area by hiring, retaining and managing the performance of staff who possess the necessary technical and safety qualifications to perform the available work;
• Appropriately schedule manpower and ensure consumable, equipment, fleet resources are available, maintained in good condition, and regularly audited;
• Ensure compliance with company specific safety and quality programs and the appropriate use of procedures and administrative controls;
• Prepare price estimates for complex and detailed work packages;
• Perform regular site visits to engage technical staff in field and ensure projects are on schedule and within scope;
• Approve technical training recommendations;
• Ensure appropriate policies and procedure are in place and support ongoing service improvements;
• Provide oversight to administrative functions to ensure accurate and efficient completion of tasks.

• Provide ongoing oversight and analysis of monthly financial reports, and monthly billable time reports, making necessary adjustments;
• Review and approve operational expenses, DTRs and expense submissions;
• Participate in the development of operational and capital budgets;
• Define limits of authority with staff to ensure wise decisions are made with respect to company resources;
• Effectively manage resources including facilities, vehicles, and equipment to ensure safe, secure, cost-effective and reliable use.

• Collaborate with other Acuren leaders to build and develop client relationships based on exceptional service and ethical business practices;
• Engage productively with existing and new clients to expand regional service offerings;
• Improve value of services offered and demonstrate innovative technology to customers;
• Utilize site specific metrics to improve productivity and customer service;
• Seek clarification of the client’s expectations, clearly define work-scopes, monitor project execution and verify customer satisfaction;
• Perform other duties as assigned.

• Strong managerial skills with the ability to interact effectively with staff at all levels;
• Excellent communication, interpersonal and analytical skills;
• Proficiency in Microsoft Outlook, Word, Excel and PowerPoint;
• Excellent problem solving and conflict resolution skills to manage difficult customer interactions;
• Strong organizational and prioritization skills;
• Consistent understanding of and compliance with Occupational Health and Safety regulations and company safety and quality systems.

Bachelor's degree in a relevant field supplemented by a minimum of 8 years of operational experience in an industrial/technical environment, including 3 years of supervisory experience.

Preferred NDT or other technical certifications and knowledge specific to the technical field of assignment.

• Competitive salary;
• Medical, dental, and supplemental insurance;
• 401(k) plan;
• Paid holidays;
• Paid time off;
• Travel may be required.