Market Grille Clerk Job Enid area,Oklahoma USA,Retail

Additional Considerations (if any):
Must be 18+

Job Title:

Market Grille Clerk

Department:

Market Grille

FLSA:

Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day. Handles food in a safe manner and ensures the work area is always clean and neat.

Core Competencies:

Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism

Reporting Relations:

Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of Store Operations, Perishables, and Health Wellness Home;
Food Service Director;
Market Grille Department Manager;
Assistant Market Grille Department Manager;
Service Managers. Positions that Report to you:
None.

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by escorting them to the products they are looking for, securing out-of-reach products, loading or unloading heavy items, noting and passing along customer suggestions or requests, and performing other tasks to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service, including taking customer orders.
Takes customer orders at the Market Grille counter.
Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
Reviews orders for the day.
Handles food in a safe manner and ensures the work area is always clean and neat.
Reviews the status and appearance of the food for freshness.
Ensures an adequate food supply is ready and on hand and follows a production list.
Anticipates product needs for the department daily.
Prepares and replenishes product as necessary.
Pulls product from cooler/freezer to prepare for cooking.
Checks in product, puts product away, and may review invoices.
Runs the department registers, receives payment, makes change, and related tasks where applicable.
Removes trash in a timely manner.
Maintains strict adherence to departmental and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.

Secondary

Duties and Responsibilities:

Washes dishes as necessary.
Orders product and supplies as necessary.
Prices products for customers as necessary.
Delivers orders as needed.
Assists in other areas of store as needed.
Performs other job‑related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Ability to carry out detailed but uncomplicated written or verbal instructions.
Capacity to handle a few concrete variables and simple addition/subtraction.
Ability to write identifying information and request supplies orally or in writing.

Education and Experience:

No education requirement. Six months or less of similar or related work experience.

Physical Requirements:

Exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.

Working Conditions:

Store environment with significant pressure to meet deadlines and handle multiple priorities.
Exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock, and temperature extremes.

Equipment Used to Perform Job:

Standard tools and equipment in a kitchen environment including disposal, trash compactor, slicer, Hobart machine, grill, fryer, dishwasher, register system, ovens, rotisserie, knives, label maker, and company vehicle.

Contacts:

Daily contact with the general public and customers.
Contact with federal/state governmental or regulatory agencies regarding inspections.

Employment is contingent upon the successful completion of a pre‑employment drug screen.

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