ISO Services - Branch Manager – Industrial Construction - ENNIS, TX

Branch Manager – Ennis TX

Location: Dallas/Fort Worth, Texas

Reports To: Texas Regional Manager |
Department: Operations

ISO Services, a division of Ergon Construction Group, has over 40 years of experience providing industrial and commercial maintenance and construction services throughout the United States. Our services include scaffolding, insulation, painting/coatings, fireproofing, heat tracing, and mechanical services. We are committed to delivering safe, high-quality solutions while building long-term relationships with our customers.

The Branch Manager is responsible for leading all operational, financial, and business development activities for the Dallas/Fort Worth commercial and industrial scaffolding branch. This role oversees branch profitability, customer satisfaction, project execution, workforce development, and safety performance while ensuring exceptional service to existing clients and pursuing new business opportunities.

The ideal candidate is an experienced operations leader with extensive knowledge of commercial and industrial scaffolding, project management, estimating, and branch financial management.

• Operational Leadership:
  Direct all branch operations to ensure safe, efficient, and profitable execution of scaffold projects.
• Operational Compliance:
  Ensure compliance with OSHA regulations, customer safety requirements, and company policies.
• Planning and Execution:
  Oversee planning, scheduling, manpower allocation, equipment utilization, and project execution.
• Performance Monitoring:
  Monitor branch performance through key operational and financial metrics.
• Strategic Improvement:
  Develop operational strategies to improve productivity and customer satisfaction.
• Asset Management:
  Maintain scaffold inventory, equipment utilization, and fleet efficiency.

• Project Management:
  Oversee multiple commercial and industrial scaffold projects from bid through project completion.
• Collaboration:
  
  Partner with Project Managers and Superintendents to ensure projects remain on schedule and within budget.
• Problem Resolution:
  Resolve operational challenges quickly while minimizing impact to customers.
• Cost Control:
  Review project costs, labor productivity, change orders, and profitability.
• Quality and Closeout:
  Ensure quality workmanship and timely project closeout.

• Manage branch P&L performance.
• Develop annual budgets and revenue forecasts.
• Control labor costs, overtime, equipment expenses, and operating costs.
• Monitor project margins and implement corrective actions when needed.
• Approve major purchases and capital expenditures.
• Drive continuous improvement to increase profitability.

• Business Development:
  Develop new commercial and industrial scaffold business throughout the Dallas/Fort Worth market.
• Relationship Building:
  Build strategic relationships with general contractors, industrial facilities, plant owners, and construction managers.
• BD
  
  Activities:
  
  Participate in estimating, proposal development, contract negotiations, and customer presentations.
• Market Identification:
  Identify upcoming projects and market opportunities.
• Growth Strategy:
  Partner with corporate leadership to develop branch growth strategies.
• Networking:
  Represent ISO Services at networking events and industry organizations.

• Serve as the primary point of contact for key customers.
• Ensure outstanding customer service before, during, and after project completion.
• Resolve customer concerns professionally and promptly.
• Maintain long-term client relationships that generate repeat business.
• Conduct regular customer visits throughout the DFW market.

• Recruit, hire, mentor, and develop Project Managers, Superintendents, Foremen, and administrative staff.
• Foster a culture centered on safety, accountability, teamwork, and operational excellence.
• Conduct performance evaluations and coaching sessions.
• Develop succession plans for key leadership positions.
• Promote employee engagement and retention.

• Champion a "Safety First" culture throughout the branch.
• Ensure compliance with OSHA, customer, and company safety standards.
• Review incident investigations and implement corrective actions.
• Monitor leading and lagging safety indicators.
• Participate in customer safety meetings and audits.

• Branch Revenue Growth
• Gross Margin
• Net Profit
• Labor Productivity
• Safety Performance (TRIR, DART)
• Customer Satisfaction
• On-Time Project Completion
• Equipment Utilization
• Employee Retention
• New Business Development
• Accounts Receivable Performance

• Strategic Leadership
• Financial Acumen
• Commercial & Industrial Scaffolding Expertise
• Business Development
• Operational Excellence
• Workforce Planning
• Project Management
• Client Relationship Management
• Decision Making
• Conflict Resolution
• Negotiation Skills
• Change Management

• Strong knowledge of commercial and industrial scaffolding operations.
• Experience managing multiple…