Distribution Warehouse Operations Supervisor

About Life At Pet Smart

At Pet Smart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Our Distribution Centers are hiring full‑time associates for multiple roles to support the day, night, and weekend shifts. Pet Smart offers four 10‑hour weekday shifts or three 12‑hour weekend shifts.

Shifts vary by location. Below is an example of shifts within the Distribution Center:

• 3 and 4‑day work weeks
• Bonus eligible
• Health & Wellness Benefits*
• 401k plan with company match
• Tuition assistance
• Associate discounts
• Paid time off
• Career pathing
• Development opportunities

As a Pet Smart Distribution Center Operations Supervisor you will work as an integral part of our supply chain leadership team. You'll have the opportunity to work in several business units such as order fill, replenishment, shipping or receiving. Your primary responsibilities will include:

• Lead a team of up to 30 associates in a behavior‑based performance culture
• Provide necessary guidance and coaching to their team to ensure a safe, secure, and efficient operation
• Oversee one or more of the distribution center functions
• Be responsible for daily planning, organizing, and operations of a distribution center
• Balance workloads as needed to achieve production and delivery goals
• Effectively communicate daily goals, recognition, and areas of focus
• Be skillful at leading teams in an ever‑changing environment
• Coach and lead team to follow policies and safety standards
• Effectively manage talent through interviewing and selecting talent
• Communicate two levels up and across the business
• Utilize software, data, and analytics to optimize operations, track production metrics, and anticipate and solve opportunities

• Passion for pets and people and the desire to grow a fulfilling career
• 2–4 years of distribution or warehouse leadership experience
• High school diploma or equivalent preferred
• Apply basic instructions and procedures and respond to standard requests which may be written, oral, by headset or walkie‑talkie
• Ability to bend, twist, stretch, push, pull and carry and lift up to 50 pounds
• Comfortable alternating between standing, sitting, or walking for an entire shift which is typically 10–12 hours
• Willing and able to operate powered industrial and mechanical equipment including but not limited to reach truck, standups, dock stocker and push‑carts; proper training and safety standards are provided
• Work in various temperatures and noise levels
• Must be able to work in a fast‑paced environment where priorities can change quickly

Pet Smart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). The employer will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. For applicants in our Waterloo, San Francisco, or Los Angeles locations, we will consider for employment qualified applicants with arrest and conviction records in a manner consistent with local ordinances and the Los Angeles Fair Chance Initiative for Hiring.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will Pet Smart pay less than the local minimum wage.

This position is also eligible for benefits as described at