Automotive Finance & Insurance; F&I) Manager

Mitchell Hyundai is seeking an experienced and results-driven Automotive Finance & Insurance (F&I) Manager to join our team. This is an experienced-level position requiring previous automotive dealership F&I experience.

The F&I Manager will guide customers through the financing process, structure deals, work with lenders, present F&I products, and ensure all transactions are accurate and compliant. The ideal candidate will have a strong background in automotive finance, lender relations, deal structuring, F&I product presentation, and regulatory compliance.

• Manage the entire F&I process from deal submission through funding
• Review credit applications and structure deals based on customer needs and available lender programs
• Submit deals to lenders, negotiate approvals, and secure competitive financing terms
• Present financing options, service contracts, GAP coverage, and other F&I products in a clear and professional manner
• Ensure all contracts, disclosures, and required documentation are completed accurately and in compliance with federal, state, lender, and dealership requirements
• Develop and maintain strong relationships with banks, credit unions, and other lending partners
• Monitor contracts in transit and work to ensure timely funding
• Verify deal documentation for accuracy and completeness before finalizing transactions
• Maintain accurate records and protect sensitive customer information
• Stay current on lender programs, compliance requirements, credit laws, and available F&I products
• Work closely with the sales and management teams to provide a smooth and professional customer experience
• Support and educate sales staff on financing processes and available products when needed
• Consistently work toward dealership goals for profitability, product penetration, funding, and customer satisfaction

• Strong knowledge of automotive lending, deal structure, lender relations, and F&I products
• Proven ability to work with lenders and secure financing for a wide range of credit profiles
• Experience reviewing credit applications and structuring automotive finance transactions
• Thorough understanding of F&I compliance, contracts, disclosures, and required documentation
• Strong sales, presentation, and negotiation skills
• Demonstrated ability to present additional products and services professionally and ethically
• Excellent customer service and relationship-building skills
• Strong attention to detail and organizational skills
• Ability to manage multiple deals and priorities in a fast-paced dealership environment
• Experience using dealership management systems, lender platforms, and automotive finance software
• Professional communication skills and the ability to work effectively with sales and management teams
• High level of integrity and commitment to protecting customer information