Community Health Worker - Records Specialist- Coffee

• Location 216 North Main Street,Enterprise, AL, 36330,United States
• Employee Type Non-Exempt - FT
• Required Degree High school
• Manage Others No

• Name Shelby Adams
• Phone
• Email shelby.adams

We are seeking a dedicated and detail-oriented Community Health Worker – Records Specialist to join our team. This position operates within a Certified Community Behavioral Health Clinic (CCBHC) model, supporting whole-person and integrated care through health information management, care coordination, and accurate clinical documentation. In this role, you will work primarily behind the scenes to review consumer records, track referrals, obtain outside medical records, identify documentation gaps, and help ensure necessary health information is available to support continuity of care.

Must have a High School Diploma or GED
; additional education or qualifications in healthcare or social services preferred

Knowledge of behavioral health, integrated healthcare, and Social Determinants of Health (SDOH)

Understanding of CCBHC standards and care coordination principles

Strong organizational skills with excellent attention to detail

Strong computer skills, including Microsoft Office and electronic health record systems

Ability to communicate professionally with hospitals, physician offices, laboratories, pharmacies, and other healthcare providers

Ability to maintain accurate documentation and tracking systems while managing multiple priorities

Ability to work independently and collaboratively with multidisciplinary treatment teams

Must have a current driver’s license
, eligibility for coverage under center liability insurance, individually held vehicle liability insurance, and a clear background check

Review consumer records to ensure completion of required CCBHC screenings, referrals, medical information, and documentation

Identify missing or incomplete records and follow up to obtain necessary health information

Retrieve medical records through Alabama One Health Record (ALOHR) and other approved health information exchange systems

Request and obtain records from hospitals, physician offices, laboratories, pharmacies, and other healthcare providers

Upload, organize, and accurately maintain external medical records within the electronic health record

Review records for emergency department visits, hospital admissions and discharges, crisis encounters, and other significant healthcare events

Notify therapists, care coordinators, nurses, and other appropriate clinical staff of significant findings or identified care gaps requiring follow-up

Maintain tracking systems for referrals, outstanding medical record requests, and documentation deficiencies

Collaborate with multidisciplinary treatment teams to promote integrated healthcare and continuity of care within the CCBHC care model

Assist with quality assurance activities related to CCBHC documentation and compliance

Maintain accurate, timely, and confidential documentation while protecting the integrity of all protected health information

Must have High School Diploma or GED with solid computer skills and one year or paid or volunteer experience in community health, medical records, call-center patient support or quality assurance work.

ALL candidates must be able to type and have basic computer skills, possess a valid driver’s license, eligibility for coverage under center liability insurance and individually held vehicle liability insurance with a clear background check.

Join Our Caring Team at SCAMHC!

At SCAMHC, we are more than a 501c3 organization; we are a compassionate community dedicated to providing essential services to individuals with mental illness, substance use disorders, and developmental disabilities in Butler, Coffee, Covington, and Crenshaw Counties. Serving approximately 4,500 individuals annually, our mission is driven by our commitment to making a meaningful difference in the lives of those we help.

We are deeply rooted in the communities we serve, established by the local governmental entities of Butler, Coffee, Covington, and Crenshaw Counties, as well as the Cities of Opp, Florala, Andalusia, Red Level, Greenville, Brantley, Luverne, Elba, and Enterprise. Our work is supported by the generosity of philanthropic agencies and local government, allowing us to extend our reach to those most in need.

At SCAMHC, we believe that our employees are our greatest asset. We continuously seek dedicated,…