Information Technology Support Specialist

Overview

Enterprise Electronics Corporation is seeking an experienced IT Support Specialist with a background in Computer and Information Science for its Enterprise, Alabama manufacturing facility. The IT Support Specialist will provide comprehensive technical support, troubleshoot software and hardware issues, and assist in maintaining our IT infrastructure. The role requires strong communication skills, problem-solving abilities, and a customer-focused approach to ensure seamless technology operations across the organization.

The role offers an opportunity to work with Windows, Linux, and network environments, supporting end-users and maintaining critical IT services.

• Provide comprehensive technical support across the organization.
• Troubleshoot software and hardware issues.
• Assist in maintaining the IT infrastructure and critical IT services.
• Support end-users in Windows and Linux environments.
• Work with a diverse range of systems, including Windows, Linux, and network environments.

• Associate Degree in Computer and Information Science
• 3 years of Computer and Information Science support experience
• Strong understanding of computer networking concepts including TCP/IP, IPv4, IPv6, DHCP, LAN/WAN, and VPN management
• Proficiency in operating systems such as Microsoft Windows (including Windows Server) and Linux
• Familiarity with virtualization technologies such as Hyper-V, Proxmox, and VMWare
• Knowledge of network segmentation, including firewalls, LANs, and endpoint protection platforms

• Certifications:
  
  CompTIA A+, CompTIA Security+, CompTIA Linux+, Network+

• Medical, dental, vision and life insurance
• 401k match
• Vacation, sick leave, and holiday