Inside Sales Representative

Job Overview

Arrow Exterminators is looking to hire a full‑time Inside Sales Representative to sell additional services to existing and former customers by phone. The role includes administrative support to service centers by answering phones, scheduling services, and managing payment data. Exceptional customer service and meeting daily call volume standards are required. Compensation is an hourly rate plus commissions.

• Generous time off
• 11 paid holidays
• 401(k) with company match, Roth IRA
• Medical, dental, and vision insurance
• High deductible HSA
• Telemedicine
• Disability insurance
• Cancer insurance
• Accident insurance
• Health & wellness suite
• Company‑paid additional optional life insurance

We have been a family‑owned and operated business since 1964 and now serve 12 states with multiple offices in each state to keep a personalized approach. Arrow Exterminators, an Atlanta‑based company, is the sixth‑largest pest and termite control company in the United States. We value family, passion, and highly‑trained team members committed to protecting everyone's quality of life.

In this position, you will influence and educate existing or potential customers about services that best meet their needs and enroll them. You will generate leads and appointments by partnering with Outside Sales, participate in lead‑generating programs from the corporate Inside Sales Department, and receive coaching from regional training managers. Your data entry skills will document interactions and call activity in our customer relations management system.

Beyond outbound calls, you may support the administrative team by answering inbound calls for scheduling, billing, or problem resolution.

• Previous customer service experience (preferred)
• Excellent telephone skills
• Basic computer skills
• Ability to pass and maintain any state regulatory agency‑required licensing/certification exams
• Able to pass internal technical exams
• High school diploma or equivalent
• Able to work a minimum 40‑hour work week
• Willing to work minimal overtime as needed

We are an Equal Opportunity Employer. Arrow Exterminators is a drug‑free workplace and performs pre‑employment drug screens and background checks on all employees.