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Ticket Checker, Winter26​/27

Job in Enumclaw, King County, Washington, 98022, USA
Listing for: Alterra
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep, Recreation & Leisure, HelpDesk/Support
Job Description & How to Apply Below
Seasonal
 WORK AND PLAY IN THE MOUNTAINS
 Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else.

Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

 JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
 BIG PEAKS, BIGGER PERKS
 Employee perks:
 Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
 + Free Alterra season pass for spouse and dependents 25 & under
 50% off window ticket price at IKON partner resorts
 Free access to Alterra Mountain destinations during time off
 Free ski-referral letters for employees to use at other mountain resorts during time off
 Free friends & family day-ski vouchers (Periodic allotment)
 Discounts on Ski & Snowboard Lessons
 Discounts on Ski & Snowboard Rentals
 Discounts on Gear Tune-Ups
 Discounts on Food & Beverage
 Discounts at Crystal Mountain Retail shops
 Free Crystal branded swag
 Pro deals on gear with 100s of brands
 Discount Marketplace
 Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
 Employee-only Night Skiing events
 Employee Housing Available for eligible positions
 Accrued paid time off for eligible positions
 Group health insurance for eligible positions
 401K benefit and generous match with immediate vesting for all staff members over 18
 Opportunities for growth, advancement, and year-round employment

Position Title:

Ticket Checker
 Business Unit:
Mountain Operations
 Position

Reports to:

Lift Operations Manager, Ticket Checking Supervisor

Location:

Crystal Mountain, Washington
 Wage Range: 20.00 - 21.50
 Ticket Checker is a housing eligible position
 RESORT OVERVIEW, CULTURE AND VISION
 Crystal Mountain, the Pacific North West’s premier destination for skiers, snowboarders, and summer adventurers. We are part of the Alterra Mountain Company family of resorts. A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirt of the mountains, united by a passion for adventure, and celebrating legendary adventures and enduring memories that mountains bring everyone.

Who we are…
 Crystal Mountain’s Mission is to deliver exceptional service and adventures worthy of our extraordinary mountain terrain and beauty.
 We appreciate effort but value performance
 We build relationships by acting with integrity
 We communicate & decide through collaboration
 We protect our environment to ensure our future
 We have fun doing what we do
 JOB SUMMARY
 Audit the RFID gates, ensure guests have the correct ticket type or pass. Set up mazes at lifts with RFID gates. Perform and manage crowd control in lift lines. Answer guest inquiries and resolve issues when appropriate, while elevating guest problems to the Ticket Checking Lead, Supervisor, or Lift Operations Management.
 ESSENTIAL DUTIES –
 Check equipment in/out at beginning and end of shift
 Maintain snow conditions in and around mazes
 Use RFID scanning systems and Windows based tablets
 Set up and take down mazes and maintain maze integrity during work hours
 Be available to guide or answer guest questions while elevating larger concerns to a manager, supervisor, or lead
 Outgoing personality, self-motivated, independent, and team-oriented person
 Conduct crowd control in lift lines
 This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this…
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