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VP, Customer Experience & Strategy

Job in Ephrata, Grant County, Washington, 98823, USA
Listing for: Grant County Public Utility District
Full Time position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Grant County Public Utility District is seeking a Vice President of Customer Experience to drive the strategy and execution of customer-facing operations. The role involves overseeing customer service excellence and key initiatives to enhance customer satisfaction and operational performance.

The ideal candidate will have a strong background in leading customer experience transformations and working in a utility or public sector context. This is a pivotal leadership position aimed at defining success through measurable outcomes during a time of significant regional growth.

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