Operational Resource Administrator; ORA

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EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!

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Before you apply, please visit our how to apply page for full guidance:

The Patient Transport Team are looking for an Operational Resource Administrator to assist with all admin within the local Patient Transport Service contract based in Epping to ensure the smooth running of the PTS service by making sure vehicles/equipment are fit for purpose and available on a daily basis. To be responsible for the timely and accurate recording of all timesheet and expenses related information and its submission to payroll.

To provide efficient administration services to support the management Team, including recruitment and ordering uniform.

• Assist the Service Delivery Manager and PTS Operational Managers with general, day to day administrative duties.
• Liaise with the local fleet office administrator and Fleet manager in respect of vehicle accidents and ensure appropriate documentation is completed in a timely manner.
• Assist the Service Delivery Manager and PTS Operational Manager in undertaking monthly IPC audits on vehicles and equipment, ensuring records are up to date and reports are accurately submitted.
• Maintain and populate accurate fleet information through the use of Trust’s fleet computer system and Microsoft Excel spreadsheets, including service history, MOT and mileage.
• Assist the Service Delivery Manager and PTS Operational Managers and coordinate frequent recruitment events, conducting dictation tests, interviews, pre-employment checks and short listing.
• Responsible for ordering, distribution and return of staff uniform, in line with trust policy and uniform budget. General administrative duties as required including data cleansing.

You’ll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.