Field Service Engineer

Location: On site / Epsom, UK Job Type: Permanent / Full-time Sector and Subsector: Engineering | General Annual Salary range: £30,000.00 – £33,000.00 Salary details: Attractive bonus scheme

Are you a hands‑on engineer who enjoys problem‑solving, working independently, and delivering excellent customer service?

Kingspan Light, Air + Water is looking for a Field Service Engineer to join our growing Service Team. This is an exciting opportunity to work with industry‑leading wastewater treatment systems, pump stations, oil separators, and rainwater harvesting solutions while building your technical expertise through ongoing training and development.

As a Field Service Engineer, you'll play a vital role in supporting customers across Surrey/Croydon/Caterham/Epsom/Leatherhead and surrounding areas, carrying out maintenance, repairs, commissioning, inspections and fault‑finding activities. No two days are the same, offering a varied and rewarding career in a growing, environmentally focused industry.

• Pension Scheme: 5% company match.
• Tools Provided: Company van and tablet.
• Working Hours: 8:00 AM–5:30 PM, Monday to Friday (42 hours week).
• Attendance bonus
• Overtime Rates: Time and a third (Mon–Fri outside regular hours);
  Time and a half on optional Saturdays.

Reporting to the Service Manager, you will be responsible for servicing, maintaining and repairing a range of wastewater and pumping systems at customer sites.

• Service, repair, commission and inspect wastewater treatment plants, pump stations, oil separators and rainwater harvesting systems
• Diagnose faults and complete repairs with a strong focus on first‑time fix
• Conduct preventative maintenance and equipment inspections
• Carry out confined space entry activities safely and in accordance with procedures
• Complete detailed service reports using company PDA software
• Communicate effectively with customers, colleagues and support teams
• Carry out site‑specific risk assessments before commencing work
• Maintain van stock and ensure vehicle checks are completed daily
• Keep customers informed of arrival times, progress updates and recommendations
• Promote service plans and upgrade opportunities where appropriate
• Ensure all work is completed in line with health, safety and quality standards

This role is predominantly field‑based and lone working, requiring a high degree of self‑motivation and organisation.

• Previous experience in a Field Service Engineer, Maintenance Engineer, Mechanical Engineer or similar role
• Full clean driving licence
• Strong fault‑finding and troubleshooting skills
• Good IT skills, including Microsoft Office and mobile/PDA systems
• Excellent communication and customer service skills
• Ability to work independently and manage your own schedule
• Strong organisational and problem‑solving abilities
• Physically capable of working in demanding site environments
• Mechanical and/or Electrical Engineering experience
• Experience with in wastewater, utilities, pumps or water treatment sectors
• Knowledge of sewage treatment plants and pumping stations
• Previous confined space working experience or certification

Kingspan Light, Air + Water is a global division of the Kingspan Group, operating across 20 countries worldwide. We design, manufacture and service innovative solutions across water management, day lighting, smoke ventilation and environmental technologies.

Our purpose is to create sustainable, high‑performance buildings that improve safety, efficiency and environmental responsibility.

Join a business that invests in its people, values innovation, and offers genuine opportunities for career progression.

Kingspan is an equal opportunity employer, welcoming candidates from all backgrounds and experiences.