Library Clerk

Job Description

Position:
Library Clerk

Department

Library

Location

Erie County Public Library, Millcreek Branch Library

Status

Full Time

Starting Pay Rate

$12.81 Hourly

Hours Per Week

37.5

Exemption Status

Non-Exempt

Posting Date

06/30/2026

Closing Date

07/14/2026

Pay Grade

AC04

Bargaining Unit

AFSCME CLERICAL/TECHNICAL

Posting Number

5788

Posting Notice:
This position is assigned to work at the Millcreek Branch Library.

Nature of Work

* Responsible for providing efficient, helpful, and customer-focused circulation and related collection-use services to Library patrons. Assists professionals and managers as assigned. Library staff work rotating Saturdays and up to two evenings per week.

Duties & Responsibilities

* Provides excellent customer service to a diverse community and patrons of all ages

* Maintains circulation database

* Uses Polaris LEAP (integrated library system software); internet browsers and other software programs to access information, and helps patrons locate library materials.

* Works with different types of computers or terminals, printers, copiers, fax, micro-form reader-printers, and other equipment, and performs minor troubleshooting with equipment. Assists patrons with the use of equipment and software.

* Renews loans by telephone. Makes phone calls to patrons for items on hold.

* Explains and performs circulation transactions.

* Collects money, records transactions and makes deposits. Responsible for using a cash register.

* Explains library policy and procedures to patrons in person and on the telephone.

* Registers patrons for library cards.

* Explains internet services to patrons and enforces library internet policies.

* Instructs patrons in using web interface, mouse, software, search engines, and simple searches.

* Assists patrons in the use of library facilities.

* Provides a full range of patron services in obtaining requested material or information through computerized circulation system, interlibrary loan and searching bibliographies.

* May make recommendations of titles or subjects for selection to supervisor based on interactions with patrons.

* Handles patron complaints and minor disturbances; reports problems, verbally and in writing, promptly to supervisor.

* May perform collection maintenance, as assigned, with support of another staff member.

* Performs duties with minimum supervision or with no supervisor on site. Contacts remote supervisor as needed.

* Maintains work desk and public areas; reports facilities maintenance problems to supervisor.

* Prepares materials for circulation, affixing labels and covers as assigned.

* Maintains books, periodical and audio-visual collections through repairs, cleaning and mending. Clips materials for vertical file.

* Assists supervisor with discarding material from collection.

* Prepares paperbacks, magazines, and other materials for input.

* Maintains inventory and orders supplies when needed.

* Shelves books and maintains collection by straightening, shifting shelves, shelf reading, inspecting material condition and supports inventory procedures.

* Sets up displays to promote library use and library materials.

* Assists with and promotes special projects and programming as assigned by supervisor.

* May be trained and assigned to drive Bookmobile or work on Bookmobile and attend library outreach events.

* May be assigned to an alternate library location up to two day per week.

* May perform other activities needed to maintain public library.

* The above statements reflect the general details considered necessary to describe the principal functions of the job and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.

Knowledge, Skills, & Abilities

* Excellent customer service skills with active listening skills and communication skills, both in person and over the telephone.

* Must be cheerful, adaptable, and a team player. Possess an ability to demonstrate innovative problem solving and embrace change.

* Working knowledge of current technology and ability learn new skills and equipment.

* Must be able to work in a fast-paced environment with a diverse population.

* Able to read computer screens and printed materials.

* Able to shelve books and operate office equipment.

Minimum Requirements

* High School Diploma or GED

* Must be able to Type a Minimum of 30 Words Per Minute with Accuracy

* Must be able to Lift a Minimum of 50 lbs

* Ability to file accurately and quickly in both numeric and alphabetic order

* Must have reliable transportation to off-site locations at any scheduled time.

Conditions Of Employment

* A skills assessment test of all requirements will be conducted to verify qualifications.

The selected candidate will be pre-employment required to obtain, at their own expense, 3 forms of clearance, including PA State Police Criminal History Record Check; PA Child Abuse History; and FBI Criminal History Background Check including finger printing. Must have reliable transportation to library locations as scheduled.