Administrative Support Job Erie area,Pennsylvania USA,Administrative/Clerical

Position: Administrative Support I

Provide pleasant, timely and effective customer service and administrative/clerical support for the Department of Parks and Recreation. Responsible to maintain reservation system, office operations and purchasing/accounting for the department.

Located in south-central Pennsylvania, York County Government offers many exciting and challenging opportunities to learn and grow in a career while making a difference in the lives of York County residents. Each County department meets a unique need in the community and provides an opportunity for both professional growth and personal satisfaction. York County offers a competitive wage and benefit package.

Provide and maintain customer service in a professional, pleasant manner by telephone and in person.

Receive incoming telephone calls and visitors. Relay calls to appropriate staff or handle questions, program registrations, concerns and complaints following park policies and procedures.

Working knowledge of computers with ability to work in Word, Excel, Access, and Publisher.

Customer service and online ticketing system data input, registrations, and reporting for Christmas Magic.

Responsible for park facility reservations through online system including data input, monitoring and report printing.

Responsible for recording and handling deposits and credit card transactions and addressing related problems.

Responsible for processing requisitions, purchase orders, invoices and filing for accuracy and compliance with the County of York’s policies and procedures.

Assist with the design and production of park literature including brochures, posters, newsletters and annual reports.

Assist with changes and updates to parks website, park events website (ticketing website), Facebook and Twitter accounts.

Oversee accounts receivable including rental properties, leases, and easements. Follow up with Director on delinquent accounts.

Input data and monitor budgetary spreadsheets and recordkeeping. Prepare reports as needed.

Assist with administrative support for park management staff. Maintain and provide information in confidential manner.

Provide administrative support in the absence of the Administrative Assistant including the handling of confidential matters

Provide administrative support in the absence of the County Fleet Administrator including the handling of confidential matters.

Maintain departmental filing system, office supplies and inventory.

Open, date and circulate U.S. and interoffice mail on a daily basis; prepare interoffice and outgoing mail, responsible for the preparation and mailing of bulk mail.

Provide data entry for volunteer and membership database.

Promote an efficient and professional office environment.

Oversee reception area and literature.

Maintain operations and procedural manuals.

Participate in special projects and staff meetings on an as needed basis.

Possess a valid PA driver’s license

Perform miscellaneous job-related duties as assigned.

Must possess a high school diploma or GED with three years related administrative experience. Knowledge of computers with the ability to work in Word, Excel, Access and Publisher. References are required.

If you have any questions, please contact the county's Department of Human Resources at ychr.

#J-18808-Ljbffr