Clerical Assistant 3 - Bureau of Motor Vehicles

THE POSITION

NOTE:

This posting will close on AUGUST 15, 2026 or after a total of 50 applications are received, whichever occurs first.

Become a Clerical Assistant 3 with the Department of Transportation and help ensure vehicle records and customer communications are accurate and timely! This job places you at the center of a busy unit that supports both internal staff and external partners. Your work will contribute to consistent service and reliable information for thousands of customers. Take advantage of an opportunity where organization and attention to detail truly matter!

This position supports a wide range of correspondence, research and record maintenance activities that help ensure vehicle information is accurate and that customers receive clear guidance. As a Clerical Assistant 3, you will perform the following duties:

• Executive Correspondence:
  Research, draft, and revise formal correspondence for leadership while ensuring accuracy and consistency
• Program Letters:
  Format and type letters related to a variety of programs for internal and external customers
• Record Maintenance:
  Maintain lienholder files, electronic records, and work logs with careful attention to detail
• Research
  
  Activities:
  
  Conduct detailed research using multiple systems and references to verify vehicle records and resolve discrepancies
• Customer Support:
  Respond to inquiries through phone calls, email, and electronic messages to resolve issues and provide information

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework:
  You will not have the option to telework in this position.
• Salary:
  
  In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.