SaaS Customer Success Lead — Retention
Job in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-02-12
Listing for:
IncentFit
Full Time
position Listed on 2026-02-12
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
A health-focused company in Pennsylvania is looking for a Customer Success Supervisor to lead their account management team. This mid-level role demands at least 5 years of B2B SaaS experience and strong leadership skills. Responsibilities include driving client satisfaction, managing account transitions, and advocating for clients. The position offers competitive compensation between $80,000 and $95,000 annually, along with benefits such as wellness incentives, health plans, and flexible working options.
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