Customer Success Associate: Onboarding, Retention
Job in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-02-12
Listing for:
ePlus inc.
Full Time
position Listed on 2026-02-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology solution provider is seeking a Customer Success Associate to manage the customer experience for client accounts. This role involves client engagement, satisfaction tracking, and the promotion of continuous service improvement. Ideal candidates will have 2-4 years in a client-facing role, strong communication skills, and an understanding of IT services. The position offers a competitive salary range between $60,000 and $75,000, alongside comprehensive benefits.
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Position Requirements
10+ Years
work experience
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