Healthcare Concierge & Support Specialist
Job in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-07-08
Listing for:
Alight Solutions
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Alight Solutions is looking for a Concierge Ally to provide compassionate service by handling healthcare inquiries via inbound calls and conducting satisfaction surveys. The ideal candidate will possess exceptional customer service skills and a passion for simplifying the healthcare experience.
Responsibilities include building rapport with participants, educating on services, and documenting interactions. Candidates should have at least 2 years of telephonic customer service experience. This role is key in ensuring participants receive the support they need.
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