Senior Director, Customer Success — AI-Powered
Job in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-07-09
Listing for:
Genesys-
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Genesys- in Pennsylvania is looking for a Sr. Director, Customer Success Management to lead a team focused on customer growth and retention. You will champion customer journeys and orchestrate strategies to help clients realize their business outcomes.
This role requires over 10 years of experience in a people management role within SaaS and a strong background in customer success. Join Genesys and be part of a team transforming customer experiences through AI.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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