Supervisor, Visitor Centre

Key Responsibilities

• Supervise a small team of Visitor Centre staff
• Deliver exceptional customer service to visitors
• Provide visitors with creative and appropriate recommendations and activity options to support a positive destination experience
• Coordinate, training, and daily operations including offering occasional mobile visitor services at individual business, the farmers market, events, etc.
• Maintain the cleanliness, organization, and professional presentation of the Visitor Centre
• Monitor inventory of brochures, maps, etc.
• Responsible for tracking and maintaining all visitor services data in Destination BC's Visitor Network Data platform
• Ensure safety protocols and procedures are followed

• Previous supervisory or team leadership experience
• Excellent communication and interpersonal skills
• Organizational and problem-solving abilities
• Comfortable working independently and making decisions
• Familiarity with Pemberton and surrounding areas is a strong asset
• Customer service or tourism experience preferred
• Basic computer proficiency

Compensation: $20 - $24 per hour, depending on experience

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