Front Desk Agent
Job in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-08-08
Listing for:
Highgate Hotels
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Greeting guests and facilitating check-in and checkout processes in a courteous and efficient manner;
Answering guest inquiries regarding restaurants, transportation, entertainment, and local information;
Maintaining familiarity with rates, packages, promotions, and in-house groups;
Handling cash transactions in accordance with policies and balancing at shift end;
Operating front desk computer systems and maintaining accurate shift checklists and reports
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